Meena M. Email & Phone Number

Birmingham, England, United Kingdom

• Played a key role in the successful launch of the Birmingham office for Seetec Pluss, leveraging experience and expertise to transform the operations, contributing to the expansion and growth of the organisation.
• Manage a caseload of referred customers, utilising effective strategies to address employment barriers.
• Provide a positive customer experience, ensuring engagement with the program.
• Conduct comprehensive assessments to understand customer circumstances and goals.
• Develop tailored Action Plans for customer progression.
• Supported job search and interview preparation for successful employment matching.

Kidderminster, England, United Kingdom

• Manage a caseload of referred customers, utilising effective strategies to address employment barriers.
• Provide a positive customer experience, ensuring engagement with the program.
• Conduct comprehensive assessments to understand customer circumstances and goals.
• Develop tailored Action Plans for customer progression.
• Supported job search and interview preparation for successful employment matching.
• Provide digital technology training for accessing learning materials and job vacancies.

Kidderminster, England, United Kingdom

• Deliver a positive experience to new customers, ensuring they engage with the Employment Coach and the programme.
• Support with initial appointments and customer assessments where needed to support progress on the scheme.
• Provide a tailored support in all aspects of job-search and interview preparation Maintain accurate records within the operating system
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) whilst ensuring quality and compliance measures are met.
• Progressively manage a caseload of referred customers and deliver a positive experience to new customers.
• Fully understand the local labour market to source suitable job opportunities

Kidderminster, England, United Kingdom

• Provided fast and friendly service to customers, assisting them in finding the perfect products.
• Shared passion and knowledge about Next's amazing products to enhance customer experience.
• Worked in various areas of the store, including sales floors, stockrooms, and processing deliveries.
• Took initiative in personal development to grow skills and expertise.
• Demonstrated excellent communication skills and a helpful attitude towards customers.
• Maintained a friendly, calm, and efficient demeanor, even during busy periods.

During the Covid-19 pandemic, I made my health and wellbeing a priority while also contemplating a career change and focusing on personal growth and skill-building. I dedicated ample time to daily hikes, which not only improved my physical health but also provided mental clarity and space for reflection on my career aspirations. Additionally, I delved into.

• Accounts Payable – Complete payment and control expenses by receiving payments, plus processing, verifying and reconciling invoices. Do the weekly supplier aged debt report.
• Accounts Receivable – Performing day to day financial transactions, including verifying, posting and recording accounts receivable data. Preparing bills, receivable invoices and bank deposits.
• Credit Control – Timely and effective collection of debts and customer payments by going through the customer aged debt report.
• Bank reconciliation – Compare our records in Sage of those in our bank to see if there is any difference between the 2 sets of records.
• Managing and controlling the company’s Finances, Banking and Accounts. Also assisting 3 Directors with the efficient running of the Business and Home Office

Ludlow, England, United Kingdom

• Timely and effective collection of all debts and customer payments.
• Maintain contact with clients to build strong working relationships and ensure invoices are clear to enable swift payment.
• Understand and articulate the terms of credit offered on an account and use and use these to enhance collection profile.
• Contact customers when payment is overdue to arrange recovery of fee and negotiate repayment plans for approval where necessary.
• Resolve queries both internally and externally relating to outstanding invoices.
• Monitoring collections performance of assigned accounts and taking corrective steps where necessary.