Meena Mithra Email & Phone Number

Seoul, South Korea

Remote

● Transformed unmonetized customization requests from clients as plugins, and hosted them on Zoho Marketplace thus introducing an additional revenue channel yielding a 5% increase in profits.● Spearheaded third-party integrations like ShipRocket (an automated shipping service) for a smooth order fulfillment experience and Facebook Pixel (an analytics tool) for enhancing the store’s marketing capabilities.● Introduced a connector-transform model to facilitate custom payment gateway integrations to enable customers to use any payment gateway of their choice thereby improving functionality.● Conducted peer code reviews daily to ensure quality and to follow the best development practices.● Devised new operational alerts in server monitoring to decrease response time by 40%.● Guided and mentored five recruits to the team.

Chennai, Tamil Nadu, India

● Implemented the pickup feature in checkouts by utilizing RESTful APIs provided by the Zoho Inventory service.● Pioneered a product recommendation engine based on frequently ordered products, by integrating with an artificial intelligence powered frequent pattern mining system Zia, to boost sales.● Architected prompt workflows for Zoho Commerce and the backend service Zoho Inventory by implementing webhooks using Apache Kafka, to decrease the delay in communication triggers by 50%.● Restructured, documented, and published APIs according to REST design to equip external developers.● Revised a linear menu data model to aid mega-menus as usable APIs, and achieved a 30% increase in the number of supported menu items, resulting in a comprehensive and functional navigation menu.

Chennai Area, India

● Built the traffic monitoring feature in Sites by handling high traffic access-log data of the scale ~500k/min using Apache Kafka, and extended the same for customer analysis in Commerce.● Improved performance of the website publish operation by easing bottlenecks and reducing run time by 70%.● Experienced in performing several database migrations in production.● Developed a reusable and automated testing framework using JMeter and JUnit for mocking load tests to assess server performance metrics, thereby reducing dependence on manual QA testing to 20%.● Implemented Redis based caching in multiple stress points to decrease memory utilization by 50%.