Mukul Meena Email & Phone Number

Munich, By, De

Munich, Bavaria, Germany

Munich, Bavaria, Germany

Jaipur, Rajasthan, India

New Delhi, Delhi, India

Completed Mandatory training hours

Munich Area, Germany

In this capacity, I perform a broad range of receptionist responsibilities, including phone management, correspondence, and scheduling, while ensuring seamless front desk operations.I ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. I collaborate with cross-functional teams to ensure the delivery of prompt guest service. I record all the inquiries and messages into the system and support other team members in executing assigned tasks and responsibilities. I handled the cash and credit cards transactions accurately and confidently.Related Skills: Administrative Support and Assistance, Clients’ Needs Assessment, Record Maintenance, Staff Training and Development, Communication and Collaboration, Multitasking and Time ManagementFollowing are the highlights of the value I brought to Hilton Munich Park:☛ Achieved guest satisfaction, growth, and retention by identifying and addressing diversified needs of clients in a prompt and professional manner.☛ Earned recognition and praise from senior management for maximising room occupancy by using up-selling techniques to promote hotel services and facilities.

Munich Area, Germany

In this capacity, I perform a broad range of receptionist responsibilities, including phone management, correspondence, and scheduling, while ensuring seamless front desk operations.I ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. I collaborate with cross-functional teams to ensure the delivery of prompt guest service. I record all the inquiries and messages into the system and support other team members in executing assigned tasks and responsibilities. I handle the cash and credit cards transactions accurately and confidently.Related Skills: Administrative Support and Assistance, Clients’ Needs Assessment, Record Maintenance, Staff Training and Development, Communication and Collaboration, Multitasking and Time ManagementFollowing are the highlights of the value I brought to Hilton Munich Park:☛ Achieved guest satisfaction, growth, and retention by identifying and addressing diversified needs of clients in a prompt and professional manner.☛ Earned recognition and praise from senior management for maximising room occupancy by using up-selling techniques to promote hotel services and facilities.

Munich Area, Germany

In this capacity, I assisted the F&B department in successfully upholding the highest quality standard for the F&B operation. I contributed expertise by understanding the menu content and promotional activities.Related Skills: Customer Service and Satisfaction, Operations Support, Team Leadership, Client Relationship Development, Cross-cultural Communication, Process ImprovementFollowing are the highlights of the value I brought to Hilton Munich Park:☛ Played an instrumental role in ensuring excellent dining experience at Executive Lounge for VIPs.☛ Supported the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service, and marketing to maximise profits through outstanding customer service.

Jaipur Area, India

In this capacity, I contacted all the prospective candidates to educate about the courses offered, institutes, and admission processes and procedures. I developed and maintained business relationships with delegates of foreign universities.Following are the highlights of the value I brought to Infinity Educational Services:☛ Ensured the provision of correct information to students while training new counsellors to provide excellent service to students.☛ Utilized extensive experience and resource optimisation and problem solving skills to complete the application process for university admission and visa.

Hotelfachmann / Hotel Management Specialist, Dual Vocational And Excellence Program

Bachelor'S Degree, Tourism And Travel Services Management, Devision Second

SUBJECTS COVERED : ☛ TOURISM DEVELOPMENT AND OPERATIONS ☛ ECOLOGY, ENVIRONMENT AND PERSPECTIVE FOR TOURISM ☛ HUMAN RESOURCES DEVELOPMENT ☛.

Professional Bachelors Study, Tourism And Hospitality Management

HOTEL DEPARTMENTS MANAGEMENT FOOD AND BEVERAGE OPERATION AND SERVICE INFORMATION TECHNOLOGY TOURISM AND HOSPITALITY