• Executes business plans for assigned product lines/brands, customers or therapeutic area; uncovers and develops new business opportunities. • Develops and applies understanding of customer organizations and networks, and of diverse influences that affect customer decisions (e.g. peer relationships). • Executes call plans for customers, including medical experts from customer or academic communities; develops business/clinical networks.• Adapts and optimizes approach and communications style during sales calls, responding appropriately to customer needs. • Makes effective use of available technologies and channels to support sales calls. • Ensures that Novartis products and supporting services are broadly understood and available to more patients and customers.• Deploys and uses Marketing and Sales promotional materials and programs; coordinates direct promotion programs and facilitates pull-through activities. • Presents highly technical portfolios to customer audiences. • Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to build professional customer relationships and support sound clinical discussions. • Uses detailed knowledge of competitor products’ features and benefits during sales calls to improve sales of Novartis products. • Allocates resources effectively for sampling, programs, and events, etc. • Integrates customer-facing activities in cross-functional teams (e.g. Medical Affairs, Market Access) to achieve sales targets.• Provides Novartis stakeholders and other colleagues with insight and feedback gained from customer interactions. Integrity & Compliance: • Works within Integrity & Compliance policies and all company policies and ensures those around him/her do the same. • Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.

1. Developing and implementing a strategic sales and performance plan for your territory2. Understanding territory dynamics (including customers, market analysis, competitors, and patient demographics)3. Establishing and maintaining close personal relationships with Key Opinion Leaders, stakeholders and the Nurse Advisor Team4. Achieving quantitative and qualitative KPIs5. Providing accurate and timely feedback to the National Field Manager.

1. Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold'​ calling.2. Making presentations to doctors, hospital doctors, and pharmacists in the retail sector. Presentations may take place in medical settings during the day or may be conducted in the evenings at a local hotel or conference venue.3. Organizing conferences for doctors and other medical staff.4. Building and maintaining positive working relationships with medical staff and supporting administration staff.5. Managing budgets (for catering, outside speakers, conferences, hospitality, etc).6. Keeping detailed records of all contacts and reaching (and if possible exceeding) annual sales targets.7. Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions.8. Regularly attending company meetings, technical data presentations and briefings.9. Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations;10. Monitoring competitor activity and competitors' products;11. Maintaining knowledge of new developments in my therapy area market and other markets. 12. Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector.13. Staying informed about the activities of health services in a particular area.14. Working with team managers to plan how to approach contacts and creating effective business plans for making sales in a particular area.