It Team Leader
CurrentThis position represents the opportunity that allowed me for the first time to assume the functions of Technical Support Team Leader.I am in charge of:- Coordinate the support team and the programming of face-to-face visits to clients by the team.- Plan and carry out the installation of new IT infrastructures.- Installation, migration and deployment of Windows servers.- Installation of computer networks using Dell SonicWall firewalls.- VLAN planning and deployment… Show more This position represents the opportunity that allowed me for the first time to assume the functions of Technical Support Team Leader.I am in charge of:- Coordinate the support team and the programming of face-to-face visits to clients by the team.- Plan and carry out the installation of new IT infrastructures.- Installation, migration and deployment of Windows servers.- Installation of computer networks using Dell SonicWall firewalls.- VLAN planning and deployment using HP, Cisco and Ubiquiti Networks technology.- Configuration of VOIP telephony with 3CX technology and Yealink or Grandstream terminals.- Automation of processes through Windows Server group policies.- Installation of security methods with ESET Protect.- Coordination and support to the radiological service (Carestream, Duerr, Sirona, etc.) of several clients.- Support to the technical team for the resolution of incidents. Show less
