Meet Mehta Email & Phone Number

Mumbai, Mh, In

Mumbai, Mh, In

Southampton, England, United Kingdom

Customer Service Excellence: Developed strong customer service skills by effectively addressing inquiries, resolving issues, and providing personalized cruise recommendations to meet diverse client needs.Sales and Upselling: Enhanced my sales abilities by promoting various cruise packages and upselling additional services, contributing to increased revenue and customer satisfaction.Communication Skills: Strengthened my verbal and written communication skills through daily interactions with clients, colleagues, and stakeholders, ensuring clear and effective information exchange.Problem-Solving: Improved my problem-solving abilities by handling customer complaints and unexpected situations with professionalism and efficiency, ensuring a positive customer experience.Multitasking and Time Management: Demonstrated excellent multitasking and time management skills by managing multiple client accounts, bookings, and follow-ups simultaneously, ensuring timely and accurate service delivery.Product Knowledge: Gained in-depth knowledge of various cruise itineraries, destinations, and onboard services, enabling me to provide expert advice and recommendations to clients.Team Collaboration: Worked collaboratively with team members and other departments to ensure seamless operations and deliver exceptional service to our clients.Adaptability: Adapted to a fast-paced and dynamic work environment, demonstrating flexibility and resilience in meeting the demands of the role and exceeding client expectations.

- Safely and efficiently managed navigation and watch-keeping duties on board bulk carriers and other vessels.- Ensured compliance with international maritime regulations and safety protocols.- Supervised and trained junior crew members in emergency procedures and ship operations.- Assisted in cargo loading and unloading operations, maintaining accurate records.- Collaborated with the ship's captain and other officers to ensure smooth vessel operations.- Conducted regular safety drills and inspections to uphold the highest safety standards.- Utilized navigation equipment and technology to maintain the ship's course and position.- Actively contributed to the vessel's response to emergency situations and crises.- Maintained accurate navigational charts and records of the ship's voyage.- Participated in environmental protection initiatives and adherence to sustainability practices.

- Safely and efficiently managed navigation and watch-keeping duties on board bulk carriers and other vessels.- Ensured compliance with international maritime regulations and safety protocols.- Supervised and trained junior crew members in emergency procedures and ship operations.- Assisted in cargo loading and unloading operations, maintaining accurate records.- Collaborated with the ship's captain and other officers to ensure smooth vessel operations.- Conducted regular safety drills and inspections to uphold the highest safety standards.- Utilized navigation equipment and technology to maintain the ship's course and position.- Actively contributed to the vessel's response to emergency situations and crises.- Maintained accurate navigational charts and records of the ship's voyage.- Participated in environmental protection initiatives and adherence to sustainability practices.

- Safely and efficiently managed navigation and watch-keeping duties on board bulk carriers and other vessels.- Ensured compliance with international maritime regulations and safety protocols.- Supervised and trained junior crew members in emergency procedures and ship operations.- Assisted in cargo loading and unloading operations, maintaining accurate records.- Collaborated with the ship's captain and other officers to ensure smooth vessel operations.- Conducted regular safety drills and inspections to uphold the highest safety standards.- Utilized navigation equipment and technology to maintain the ship's course and position.- Actively contributed to the vessel's response to emergency situations and crises.- Maintained accurate navigational charts and records of the ship's voyage.- Participated in environmental protection initiatives and adherence to sustainability practices.

- Actively participated in onboard training and hands-on learning in various deck department tasks.- Assisted senior officers in navigation, cargo handling, and maintenance of the vessel.- Gained practical experience in safety procedures, firefighting, and life-saving drills.- Worked as part of a team to ensure the vessel's smooth operation and safety compliance.- Maintained navigational and safety equipment, ensuring their functionality.- Acquired essential knowledge of maritime regulations and international shipping practices.- Contributed to watch-keeping duties to support the ship's safe passage.- Assisted in loading and unloading cargo and kept accurate records of the operations.- Adapted to the challenges of life at sea and learned to work in a multicultural environment.- Demonstrated a commitment to personal and professional growth in the maritime industry.

Postgraduate Degree, International Shipping & Logistics

Activities and Societies: Participated for raising funds for WWF During my MSc in International Shipping and Logistics at Solent.

Bachelor'S In Nautical Science, Naval Science And Operational Studies, 71%

Activities and Societies: Marching band During my bachelor's studies I gained comprehensive knowledge and practical skills in the field.

74.45%

Passed out of high school