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Muhammad Mohsin Ali Email & Phone Number
Team Lead – Billing Operations
at
DigitalOcean
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Lead – Billing Operations
Location
Karāchi, Sindh, Pakistan
Company size
Who is Muhammad Mohsin Ali? Overview
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Quick answer
Muhammad Mohsin Ali is listed as Team Lead – Billing Operations at DigitalOcean, a company with 2168 employees, based in Karāchi, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Muhammad Mohsin Ali.
Muhammad Mohsin Ali previously worked as Senior Customer Advocate at Digitalocean and Customer Advocate at Digitalocean. Muhammad Mohsin Ali holds Bachelor Of Commerce (B.Com.), Accounting And Business/Management from Karachi University.
Company email context
Email format at DigitalOcean
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DigitalOcean
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Profile bio
About Muhammad Mohsin Ali
With over 10 years of experience in customer service, I am a passionate and proficient Customer Advocate at DigitalOcean, a leading cloud computing platform. My mission is to provide exceptional customer experiences and foster long-term client relationships through my skills in fraud and abuse monitoring, billing solutions, customer evaluation, and customer retention.As part of a collaborative and cross-functional team, I handle customer inquiries, resolve issues, and ensure client satisfaction using CRM software, clear communication, empathy, and a solution-oriented approach. I also manage chargebacks and monitor unpaid invoices with accuracy and efficiency. I am committed to upholding the company values and consistently exceeding the performance targets. I am always eager to learn new tools and techniques to enhance my expertise and contribute to the business growth.
Current workplace
Muhammad Mohsin Ali's current company
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Digitalocean
14 roles
Muhammad Mohsin Ali work experience
A career timeline built from the work history available for this profile.
Senior Customer Advocate
CurrentFraud and Abuse MonitoringBilling SolutionsCustomer EvaluationCustomer RetentionChargebacksReportingTeam Management
Sep 2024 - Present
Customer Advocate
Fraud and Abuse MonitoringBilling SolutionsCustomer EvaluationCustomer RetentionChargebacks
Jan 2023 - Sep 2024
Billing Executive
- Handling customer's billing-related inquiries.- Monitor unpaid invoices.- Customer verification.- Interact with customers to resolve issues through Chat, Email, and Phone.
Jul 2021 - Jan 2023
Customer Support Executive
Jan 2021 - Jul 2021
Billing Officer
- Daily Accounts Transactions- Bank Reconciliation- Accounts Receivables and Payables- Monthly Invoicing- Tax
Mar 2020 - Nov 2020
Quality Control Executive
- Ensure the vigilance on agent’s day to day activities in order to avoid company rules violations and highlight their critical issues to realize them that they are being monitored with the help of Call Findings –.
- To identify gray areas of weak performers and identify USP's of good performers to bring improvement over all with the help of Monthly Sales Staff Scrutiny - Weak / Strong Areas.
- Necessary to minimize the chances of being conducted any fraudulent activity and obsolete dual accounts of the customers certainly help to increase the number of profit margin in every unit through Sales Compliance.
- To support sales staff daily correspondence with customers and make sure sales operation is going smooth by generating various Reports (Daily, Weekly & Monthly).
- Necessary to make sure customer pool is being increased with authentic details of the customers instead of updating wrong details through Amendments - Backup / Follow up.
- To make sure customer complaints are being handled timely and properly by concern people and customers are getting feedback of their complaints through CSD Complaint Report.
Jan 2015 - Mar 2020
International Business Executive
o Development of Business in International Market.o Management of Business Accounts.o Business dealing with International Client.o Negotiation and Closing of Transactions.o Ensure excellent support is provided to customers and at the same time their o Minimal sales targets are also achieved.
Jul 2014 - Feb 2020
Corporate Sales Executive
To Sell FMCG Products in Corporate Sector.
Jan 2014 - Jul 2014
Sales Executive
- I am working in a Freight Forwarding services, I am in sales and Marketing and we provide services as follows:AIR FREIGHT & SEA FREIGHT
- Export and Import Shipment
- Door to Door Delivery
- Door / Airport Delivery
- Customs Clearance
- Documentation
May 2013 - Dec 2013
Marketing Exeucutive
I was working as a Marketing Executive in Tradekey.com. I was in New Acquisition of Premium Membership and I was working In China ( Shanghai and Zhejiang ) Region.
Nov 2012 - Apr 2013
Customer Service Representative
Medical Lien Management Inc.
Working in a Call Centre (Medical Lien Management) as a Negotiator, We Claim Lien on Behalf of Medical Service Providers and we File a Legal Lien to claim the outstanding bills for Service Providers. We are working on Workers Compensation. Data Management (Accounting )
Feb 2012 - Oct 2012
Customer Support
K.Ramanathan Public Accounting Firm, Kuala Lumpur
I was handling all the accounting questions of Clients.
Dec 2010 - Mar 2011
It And Sales Executive
At Coverage International Real Estatemagazine
I was in IT department and also doing sales. It was a Real Estate Magazine. I was in direct contact with the clients and also resolving their Advertisement Issues.
Feb 2007 - Nov 2010
Team & coworkers
Colleagues at DigitalOcean
Other employees you can reach at digitalocean.com. View company contacts for 2168 employees →
AS
Ali Saeed
Colleague at Digitalocean
Islāmābād, Pakistan, Pakistan
View →
NS
Najmus Saqib
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
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MF
Muhammad Faizan Shafiq
Colleague at Digitalocean
Lahore, Punjab, Pakistan, Pakistan
View →
GV
G Venkat Sai
Colleague at Digitalocean
Bengaluru, Karnataka, India, India
View →
SP
Smit Patel
Colleague at Digitalocean
Ahmedabad, Gujarat, India, India
View →
SV
Shri Vidhya
Colleague at Digitalocean
Bengaluru, Karnataka, India, India
View →
AM
Aimal Mohsin(Acca) (Global Distinction F7)
Colleague at Digitalocean
Lahore, Punjab, Pakistan, Pakistan
View →
EF
Ed Fox
Colleague at Digitalocean
Rochester, New York Metropolitan Area, United States
View →
XV
Xavier V.
Colleague at Digitalocean
Montreal, Quebec, Canada, Canada
View →
NF
Nicole Forster
Colleague at Digitalocean
Plattsburgh, New York, United States, United States
View →
Ali Saeed
Colleague at Digitalocean
Islāmābād, Pakistan, Pakistan
View →
NS
Najmus Saqib
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
View →
MF
Muhammad Faizan Shafiq
Colleague at Digitalocean
Lahore, Punjab, Pakistan, Pakistan
View →
GV
G Venkat Sai
Colleague at Digitalocean
Bengaluru, Karnataka, India, India
View →
SP
Smit Patel
Colleague at Digitalocean
Ahmedabad, Gujarat, India, India
View →
SV
Shri Vidhya
Colleague at Digitalocean
Bengaluru, Karnataka, India, India
View →
AM
Aimal Mohsin(Acca) (Global Distinction F7)
Colleague at Digitalocean
Lahore, Punjab, Pakistan, Pakistan
View →
EF
Ed Fox
Colleague at Digitalocean
Rochester, New York Metropolitan Area, United States
View →
XV
Xavier V.
Colleague at Digitalocean
Montreal, Quebec, Canada, Canada
View →
NF
Nicole Forster
Colleague at Digitalocean
Plattsburgh, New York, United States, United States
View →
3 education records
Muhammad Mohsin Ali education
Bachelor Of Commerce (B.Com.), Accounting And Business/Management
Intermediate, Science
Govt. College Gulshan-E-Iqbal
Matric, Science
Sm Public School
FAQ
Frequently asked questions about Muhammad Mohsin Ali
Quick answers generated from the profile data available on this page.
What company does Muhammad Mohsin Ali work for?
Muhammad Mohsin Ali works for DigitalOcean.
What is Muhammad Mohsin Ali's role at DigitalOcean?
Muhammad Mohsin Ali is listed as Team Lead – Billing Operations at DigitalOcean.
Where is Muhammad Mohsin Ali based?
Muhammad Mohsin Ali is based in Karāchi, Sindh, Pakistan while working with DigitalOcean.
What companies has Muhammad Mohsin Ali worked for?
Muhammad Mohsin Ali has worked for Digitalocean, Cloudways, Ibex. Pakistan, Sana Logistics (Pvt) Ltd, and Sbt Japan - Pakistan Office.
Who are Muhammad Mohsin Ali's colleagues at DigitalOcean?
Muhammad Mohsin Ali's colleagues at DigitalOcean include Ali Saeed, Najmus Saqib, Muhammad Faizan Shafiq, G Venkat Sai, and Smit Patel.
How can I contact Muhammad Mohsin Ali?
You can use AeroLeads to view verified contact signals for Muhammad Mohsin Ali at DigitalOcean, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Mohsin Ali attend?
Muhammad Mohsin Ali holds Bachelor Of Commerce (B.Com.), Accounting And Business/Management from Karachi University.
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