• Contributing to the development and enhancement of the Shareworks platform within the Wealth Management Division, Morgan Stanley at Work.• Utilizing Java and related technologies such as Java EE and Spring Framework for backend development.• Leveraging Oracle Database for efficient data storage, retrieval, and management.• Collaborated closely with QA engineers to ensure the reliability and stability of software releases through comprehensive testing strategies.• Optimized Oracle Database queries and performed performance tuning to enhance application responsiveness.• Actively participated in Agile ceremonies, contributing to sprint planning, backlog refinement, and sprint reviews.

• Participated in a comprehensive 8-week global training program as part of the Technology Analyst Program.• Received orientation to the Firm and its operations.• Underwent intensive technology training covering Java, Python, C#, Kubernetes, and Docker.• Engaged in functional training culminating in a 1-week group project.• Leveraged the opportunity to build a strong global peer network.

• Played a pivotal role in the development and refinement of the Shareworks platform within Morgan Stanley’s Wealth Management Division, contributing to its enhancement.• Gained hands-on experience in backend development using Java, including Java EE, and Spring Framework, participating in the enhancement of platform functionalities under the mentorship of seasoned professionals.• Engaged in a collaborative learning environment, closely shadowing and learning from experienced professionals, gaining insights into industry best practices and real-world application development.• Demonstrated a proactive approach to learning by independently optimizing Oracle Database queries and performing performance tuning exercises, eager to deepen my understanding of application responsiveness enhancement.• Embraced Agile methodologies, actively contributing to sprint planning, backlog refinement, and sprint reviews, while also leveraging the opportunity to refine my communication and teamwork skills in a professional setting.

• Monitoring and categorizing incoming calls, analyzing frequently asked questions and defining procedures.• Working with callers and other help desk specialists to resolve normal and unusual information system problems.• Evaluating the efficiency of new tools and utilities, used for help desk services.• Participating in the analysis of client-identified issues or problems which may require changes to procedures, standards or systems.