• Developed healthcare-based solutions as LBA with a user-centric approach that increased product adoption rate by 35%.• Reduced AHT by 80 % using PEGA-based Digital Process Automation Solution A&G and Prior Auth.• Developed Industry leading HIPAA-compliant modular ePriorAuth E2E solution as per the CMS guidelines.• Experience in contributing to RFPs and RFIs worth multimillion dollars for the Top 9/10 American Healthcare Payers.• Modeled AI/ML features for products such as A&Gb and Prior Auth which resulted in multi-million-dollar savings.• Consulted with Clients through catalyst sessions, one-on-one interviews, workshops, and training sessions.• Optimally defining As-Is, To-Be process flow diagrams, mockup screens, and epics and user stories, preparing documentation such as BRD, FRS, and SRS.• Spearheaded Agile Scrum events like Sprint Planning, Standup meetings, grooming sessions, and Retrospective meetings throughout the product development life cycle.• Cross-functional interaction with the product owner, Solution Architect, QA, Developers, UI/UX designers, etc.

● Grasp Business Operations of all the Departments including warehouses. ● Created SOPs for Smooth Supply Chain Operation after analysing Requirement pattern.● Developed an Analytical Dashboard using Tableuand MS-EXCEL for Forecasting and Managing current inventory of Gas Cylinders across all Manufacturing units.● Analysed data of 450+ Suppliers over past 3 years in coordination with purchase team and differentiated suppliers based on product category to identify trends for future POs.

● Drafted and created Marketing documents such as Product Catalogue, Company Profile & Brochure.● Developed Business Proposal and Pitch deck for Strategic partners and Investors.● Built SOPs for various Projects such as “Child Line India (1098)” and E-Pass System.● Formulation of Marketing Plan and maintaining all Digital Media Accounts.

● B2B Marketing Strategy development and tech consultation for a client.

● Start-up was selected amongst 5000 applicants for incubation support over 25 Lakhs.● Held Responsible for Secondary and Primary research on HealthCare Domain. Engage with 70+ doctors and 40+ patients to empathize with the problem, create a solution.● Co-Creation with Multiple Stakeholders to understand pain points and identify opportunities which can be leveraged using digital solutions, Identified various revenue models, product vision, strategy and roadmap to reach our short and long term goals.

Foundation programme by Infosys under campus connect