Hoang Nguyen Email and Phone Number
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Passionate Technologist with a “Hospitality Heart” for great service. I believe that delivering technology in the absence of a hospitality service mindset begets poor outcomes and experiences for our customers and stakeholders. I love to lead and develop teams of great people who truly take ownership and pride in the technology solutions they deliver to customers and stakeholders. I enjoy bringing balance to technology and business strategies to deliver the best possible solutions to meet time to market objectives for our stakeholders. I joined Linkedin to build authentic relationships and to pay it forward to the next generation of leaders because it only takes one person to see your untapped potential and challenge you to pursue it which can change the course of your professional career forever.
American Campus Communities
View- Website:
- americancampus.com
- Employees:
- 2243
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Chief Information OfficerAmerican Campus CommunitiesDripping Springs, Tx, Us
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Chief Technology OfficerAmerican Campus Communities Jul 2023 - PresentAustin, Tx, Us
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Chief Information OfficerBonotel Exclusive Travel Sep 2019 - Jul 2023Us -
Vice President Managed Hotel ItWyndham Hotels & Resorts Jun 2018 - Sep 2019Parsippany, Nj, UsLead up technology initiatives and standards for the Wyndham managed hotel portfolio of hotels which range from extended stay to full service and resort products. -
Vice President Applications ArchitectureLa Quinta Inns & Suites Oct 2007 - May 2018Oversee the entire enterprise application architecture which includes both in-house and outsourced platforms. I work with our vendor partners on strategic development initiatives to ensure their product roadmap will meet the strategic business objectives for our company. -
Vice President Distribution SystemsLa Quinta Inns & Suites Jun 2006 - Oct 2007Responsible for the transition of all distribution platform systems and data warehouse systems to an outsourced model.Designed the target state architecture of all systems under an outsourced/ASP model and managed the RFP and selection process of potential vendor partners for the outsourced systems.
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Director Of Property SystemsLa Quinta Inns & Suites Jun 2001 - May 2006Led the Property Management System projects from scoping, design, development and deployment of 6 major upgrades over the course of overseeing property systems. Optimizing the performance and tier I & II support service levels to achieve the the highest internal customer satisfaction rating across all applications used in the enterprise.
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It Project ManagerWyndham International Apr 2001 - May 2001UsResponsible for management of several Central Reservation System project initiatives for Opera FTCRS platform. -
Technical Training ManagerLa Quinta Dec 1999 - Mar 2001Managed a team of 10 regional technical trainers handling software-training projects across the hotel chain. Assisted in review, development, and testing of software to enhance operational systems at the hotel. Developed learning circulum to certify front desk staff on PMs proficiency and started e-learning initiatives leveraging Placeware platform at the time.
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Project Manager - Operational Team LeadLa Quinta Nov 1998 - Nov 1999Managed and led a team of 70 people on a chain-wide rollout of the L.I.S.A. Property Management application and new hardware infrastructure for 300 corporate owned hotels before the Y2K deadline.
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General ManagerLa Quinta Jun 1996 - Oct 1998Managed select service hotel operations for 3 hotels in the San Antonio area from 100 rooms to 195 rooms. Responsible for turning around distressed under performing properties to achieve customer satisfaction goals, budget, lower employee turnover, and improve QA scores.
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Front Desk ClerkHoliday Inn Hotel & Suites Aug 1994 - May 1996Carol Stream, Il, UsGuest Service Representative for a 250 room Holiday Inn which was host to all visiting college football teams and media during my tenure there. Served as co-FOM for summer of 1995 and served in several roles in the hotel as restaurant host, waiter, banquet setup and server, etc. -
Front Desk ClerkHoliday Inn Hotel & Suites May 1992 - Aug 1994Carol Stream, Il, UsServed as front desk representative, meeting room and banquet setup, shuttle driver, baggage handler, etc. at the Holiday Inn on Rt. 501.
Hoang Nguyen Skills
Hoang Nguyen Education Details
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Penn State UniversityHotel & Restaurant Management
Frequently Asked Questions about Hoang Nguyen
What company does Hoang Nguyen work for?
Hoang Nguyen works for American Campus Communities
What is Hoang Nguyen's role at the current company?
Hoang Nguyen's current role is Chief Information Officer.
What is Hoang Nguyen's email address?
Hoang Nguyen's email address is hoang.nguyen@lq.com
What is Hoang Nguyen's direct phone number?
Hoang Nguyen's direct phone number is +121450*****
What schools did Hoang Nguyen attend?
Hoang Nguyen attended Penn State University.
What skills is Hoang Nguyen known for?
Hoang Nguyen has skills like Leadership, Budgets, Hospitality Management, Integration, Enterprise Architecture, Erp, Six Sigma, Strategic Technology Applications, Systems Integration, Project Leadership, Vendor Platforms, Systems Migrations.
Who are Hoang Nguyen's colleagues?
Hoang Nguyen's colleagues are Tj Shepeard, Streamsports Hd, Davion Mcarthur, Mary Mcquesten, Nick Wang, George Allen, Gabriella Alvarado.
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