• Kept unit pick per hour (UPH) to be above 60.• Conduct research on products, services, and vendors to find the best deals and options that meet the client's criteria.• Contributed to achieving 98% OSAT level for the department.• Developed and maintained good relationships with regular customers by providing superior customer service.• In addition to my primary role, also serve as a shift in charge.

• Contributed to developing and implementing marketing strategies that increased brand awareness, resulting in successful lead generation.• Assisted in preparing sales reports while utilizing the tools by CRM Salesforce for selected KPIs.• Assisted in organizing and executing events at the industrial expo to promote innovative materials for sheds. Assisted sales teams in aligning marketing agenda.• For every event, assisted in preparing cost estimation reports through on-field research and findings.• Collaborated with the sales department to carry out purpose-driven marketing in the sales journey of a client.• Managed email marketing campaigns and designed newsletters to engage customers and prospects.