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• Executive with solid experience in Operations and Customer Service, holding management positions locally and in Latin America in multinational companies such as HH Global, Adare, Innerworkings, Adm Group, and Dow Chemical.• Development of strategic initiatives and project management to drive operational excellence and financial sustainability of projects, aligned with the company's strategy and focused on proactive optimization of resources.• Expertise in customer acquisition and retention and in promoting long-lasting partnerships with suppliers, aiming at maximizing results and exploring innovative approaches to leverage business growth.• Extensive team leadership and experience in forming and managing motivated, high-performing multi-regional teams, both inperson and remotely, with emphasis on collaborative work and service quality.• Management of P&L, risk management, financial planning and analysis, as well as evaluation of performance metrics in complex scenarios.• Extensive experience in procurement and demand planning of raw materials and large-scale capital goods.• Outstanding presentation and analytical skills, strong ability in customer relationship management.• International experience: responsible for LATAM operations (HH Global and Adare) and as an expatriate for 18 months in the USA and 2.5 years in China, as well as time spent in Mexico for team and process structuring (Dow Chemical) and global meetings in Switzerland, England, Colombia, Argentina, Mexico City, and Panama.• Foreign Languages: fluent in English, Portuguese and Spanish. Proficient in German. European citizenship (Austrian)Operations Management | Strategic Planning | Project Management | Process Improvement | Supply Chain Management | Financial Planning and Analysis | P&L Management | Budgeting and Forecasting | Risk Management | Lean Six Sigma | Quality Assurance | Procurement Strategy | Customer Service | Customer Relationship Management (CRM) | Operational Excellence | B2B | Marketing | Fast Moving Consumer Goods | Leadership | Director | Project Management | Continuous Improvement | Strategic Sourcing | Contract Management | Operations | Customer Acquisition | Multi Regional TeamsPicture from Pawel Czerwinski | Unsplash
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Regional Sales Director AmericasLink Jul 2024 - PresentSão Paulo, Brasil -
Director Of OperationsHh Global Sep 2021 - Apr 2024São Paulo, BrazilResponsible for the Fast-Moving Consumer Goods segment managing a spend of US$ 55MM, leading a team of 85 employees, including 6 direct reports, and reporting to the Board of Directors;• Leadership in driving implementation initiatives and service delivery, contract management / operationalization, and customer relationship management (CRM);• Business development from conception, capitalizing on new growth opportunities and risk management assessment;• P&L management, contribution metrics, budgeting & forecasting, ensuring precise financial analysis and execution;• Executive management in strategic decision-making processes;• Key clients: Unilever, Procter & Gamble, Mars, Kimberly-Clark, Nestlé, Henkel, Kraft Heinz, 3M, and Alpina.Main Achievements✓ Leadership in implementing the operation, integration, and training of new teams following the acquisition of Adare company, standardizing all processes, resulting in a 13% increase in sales in the LATAM segment.✓ Implementation of career development programs and talent retention strategies, reducing turnover to 0%. -
Operations Director South Cone At AdareAdare International Mar 2020 - Dec 2021São Paulo, Brasil• Leadership in operationalizing contracts in Latin America and sourcing strategies to optimize resources and drive efficiency, with a team of 80 professionals;• Proactive management of the P&L, ensuring financial viability, sustainability, and consistent achievement of goals;• Sales and Business Development of growth strategies and geographic expansion.• Key clients: Nestlé, Procter & Gamble, Mars, GSK, Sanofi, Bayer, MSD, Pfizer, Galderma and Takeda.Main Achievements✓ 25% growth in sales during the challenges of the pandemic, with strong team engagement;✓ Prompt action regarding employees with non-compliant conduct. -
Account DirectorInnerworkings Jan 2019 - Mar 2020São Paulo E Região, Brasil• Management of large accounts, leadership of acquisition activities in strict compliance with client policies and SLAs, and continuous collaboration with global teams.Main Achievements✓ Kick off and implementation of a new contract with a client in the Fast-Moving Consumer Goods segment (Kimberly-Clark), team structuring, and client training, resulting in a 5% above-target outcome of US$ 10 million estimated for the first semester. -
General ManagerAdm Do Brasil Dec 2012 - Sep 2018São Paulo, Brasil• Leadership in operations and negotiation of commercial contracts in the beverage industry, effective capital allocation to meet company priorities; • Key clients: Diageo & Bacardi;• Management of training initiatives ensuring team alignment and fostering a culture of motivation and excellence;• Implementation of projects in Brazil for global clients achieving leadership goals and expanding commercial operations.Main Achievements✓ Negotiation for renewal and extension of contract with a major client in the beverage segment for an additional 18 months, valued at an estimated US$ 8.5 million, while maintaining KPIs and SLAs above target levels;✓ Management of a new contract valued at US$ 4.5 million, with an innovative business format involving product importation fromChina. -
Account DirectorAdm Group Ltd Dec 2012 - Nov 2014São Paulo Area, BrazilAccount Director dec/2012 - nov/2014• Responsible for negotiations and contract closure, team development, and establishment of first-rate delivery standards for the client.Main Achievements✓ Securing the inaugural local contract with a client in the beverage segment, which led to record sales, recognition, and promotion.
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Customer Service Team Leader - LatamDow Aug 2007 - Apr 2012São Paulo Area, Brazil• Working at company offices in São Paulo, USA, China and Bahia;• Leading management, training, and development of a diverse team for Latin America, as well as structuring a new team in Mexico;• Managing daily business operations in defined geographical areas, as well as implementing corporate initiatives to enhance order management processes within the order management cycle.Main Achievements✓ Launch of a new brand in Mexico, operating in the country to build the team, define processes, and customer service, with sales growth within a 3-month period;✓ Assuming additional responsibilities related to purchasing capital goods and services, achieving KPIs and SLAs above targets and earning recognition and promotion to a senior position;✓ In the USA, actively participating in the implementation of the global project "The Perfect Order," adapting and validating all steps for Latin America and presenting to the North American team. Due to successful outcomes, involved in the same project in China the following year;✓ Completed “6 Sigma Black Belt” training in Atlanta, followed by project development applying the methodology.Joined Dow Chemical in January 1995 as a Bilingual Secretary, transitioning to Foreign Trade Representative in November 1996. -
Senior Strategic BuyerDow Mar 2002 - Aug 2007São Paulo, São Paulo, Brasil
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Buyer AnalistDow Jan 1998 - Mar 2002São Paulo, São Paulo, Brasil
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Import And Export SpecialistDow Nov 1996 - Jan 1998São Paulo, São Paulo, Brasil
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Bilingual Executive AssistantDow Jan 1995 - Nov 1996São Paulo, São Paulo, Brasil
Meg Atschko Skills
Meg Atschko Education Details
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Business Administration -
Porcupine Plain Composite High School - Saskatchewan - CanadaHigh School Diploma
Frequently Asked Questions about Meg Atschko
What company does Meg Atschko work for?
Meg Atschko works for Link
What is Meg Atschko's role at the current company?
Meg Atschko's current role is Regional Sales Director Americas.
What is Meg Atschko's email address?
Meg Atschko's email address is me****@****ail.com
What is Meg Atschko's direct phone number?
Meg Atschko's direct phone number is +55119998*****
What schools did Meg Atschko attend?
Meg Atschko attended Pontifícia Universidade Católica De São Paulo, Porcupine Plain Composite High School - Saskatchewan - Canada, Colegio Visconde De Porto Seguro.
What skills is Meg Atschko known for?
Meg Atschko has skills like Plastics, Supply Chain, Management, Process Optimization, Polymers, Negotiation, Business Strategy, Coatings, Market Development, Purchasing, Additives, Six Sigma.
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