Megan Brannan Email & Phone Number

Boston, Massachusetts, United States

Remote

My team's mission: Grow, measure, and reward performance in a globally distributed team of customer service agents.- Leveraged people and performance data to design inclusive performance strategies including talent management frameworks and performance evaluation instruments and processes- Led team of 3 Senior Specialists and co-managed a program of 50 Quality Analysts responsible for the design and implementation of comprehensive learning and development strategies aligned with organizational goals and employee needs, monitoring and evaluating the performance of 300+ employees- Partnered with cross-functional stakeholders to build learning solutions and process improvements for operational efficiency in order to effectively scale the performance programs- Developed employee performance dashboards and scorecards to consistently analyze top and low performers and develop tailored improvement plans.

Hudson, New York, United States

Hudson, Ny

Portland, Oregon Area

- Managed the design, recruitment, and training for 100 undergraduate Resident Assistants responsible for engaging a residential community of 300 students- Developed and implemented weekly community programming designed to garner engagement from first year students, improving retention within assigned 300 resident complex - Conducted confidential communication with all parties involved in Title IX investigations, including meeting coordination, detailed note-taking, articulation of policies and procedures, and compilation of all written investigation materials- Wrote thorough, accurate, and timely investigative reports ranging from 20-100 pages for each investigation which were then presented in a formal hearing and kept on file at the university.

The Office Of Community Standards

The Office Of Community Standards

Uconn Rainbow Center

- Facilitated on site bi-weekly LGBTQIA+ Safe Zone DEI training for groups of 30-50 participants ranging from faculty to students.- Created and program managed LGBTQIA+ peer mentorship programming including recruitment, selection, onboarding, mentor philosophy research and program design, and weekly programming.

The Department Of Residential Life

Annville, Pa

Lafayette College

Bouton Hall - Suny New Paltz

Hopfer House - Suny New Paltz

Hopfer House - Suny New Paltz

Bouton Hall - Suny New Paltz

Lancaster, Pennsylvania Area - Franklin And Marshall College

Greater New York City Area

Business Analytics

Business Analytics is a six-week, 40-hour online certification program from Harvard Business School. Business Analytics introduces.

Master'S Degree, Higher Education And Student Affairs

Activities and Societies: UCSAA - University of Connecticut Student Affairs Association

Bachelor Of Science (B.S.), Art Teacher Education

Activities and Societies: Residence Hall Student Association Respresentative, Hall Government Liason, National Residence Hall Honorary.

Education record