Meg James

Meg James Email and Phone Number

Customer Service Team Lead at Immediate Mailing Services @
Meg James's Location
Baldwinsville, New York, United States, United States
About Meg James

Meg James is a Customer Service Team Lead at Immediate Mailing Services at Immediate Mailing Services. Colleagues describe them as "I would recommend Meg James for her exceptional expertise and contributions as a Senior Risk Analyst at Bank of New York Mellon. While working on a different team at The Bank of New York Mellon, I had the opportunity to witness her dedication, proficiency, and commitment firsthand. Meg consistently demonstrated an outstanding grasp of risk analysis, displaying an impressive ability to navigate complex situations with precision and accuracy. She understands risk management methodologies comprehensively, effectively identifying potential risks and formulating strategic solutions to mitigate them. Moreover, her collaborative approach significantly enhanced cross-team communication and fostered a culture of proactive risk assessment, enabling our organization to make well-informed decisions. Meg's professionalism, reliability, and strong work ethic were evident in every project she undertook, contributing substantially to the success of our collective efforts. Furthermore, Meg's exceptional analytical skills and ability to adapt swiftly to evolving situations make her an invaluable asset to any team or organization. I unequivocally recommend Meg James, as she would undoubtedly excel in any role requiring a highly skilled and dedicated professional in risk analysis."

Meg James's Current Company Details
Immediate Mailing Services

Immediate Mailing Services

Customer Service Team Lead at Immediate Mailing Services
Meg James Work Experience Details
  • Immediate Mailing Services
    Customer Support Team Lead
    Immediate Mailing Services Oct 2024 - Present
    Liverpool, New York, United States
  • Bny Mellon
    Sr. Risk Analyst
    Bny Mellon Jan 2004 - Jun 2023
    Oriskany, New York, United States
  • Bny
    Risk Analyst
    Bny 2012 - 2015
    Syracuse, Ny
    Risk and Control Self-Assessment (RCSA) Subject Matter Expert (SME) for Global TechnologyDocumented risks, controls, control gaps, and remediation plans for the departmentTrained and coordinated Technology staff to document their risk environment in the Risk Management PlatformFollowed-up with Technology staff with upcoming control gap remediation deadlines to ensure that requirements are metEscalate potential risk issues to management is initial contacts are not meeting deadlinesReport Risk and Control Self-Assessment metrics based on policy requirements. Provided rationales for any areas that were below expectationsAccountable for Compliance Training metrics and rationales, maintaining a 95% on-time completion rate through staff follow-up and escalation to managementDisaster recovery planning and annual continuity management testingProvided evidence of policy compliance to Line 2, Audit, and Regulators as needed
  • Bny
    Executive Assistant
    Bny 2005 - 2012
    Syracuse, Ny
    Executive calendar schedulingScheduled on-site and off-site meetings/events for staff of up to 200, including refreshments and technology requirementsVideo Teleconference subject matter expertMaintained manager’s calendar and scheduleScheduled all travel arrangements for office, including corporate jet and shuttle servicesPrepared expense reports and travel arrangements for staff of 200Maintained all office supplies and office equipmentUpdated organizational charts as neededAssisted with presentations, meeting agendas, reports, etc.Coordinated office move from East Syracuse to Downtown maintaining document protection, in accordance with policy requirements

Meg James Education Details

Frequently Asked Questions about Meg James

What company does Meg James work for?

Meg James works for Immediate Mailing Services

What is Meg James's role at the current company?

Meg James's current role is Customer Service Team Lead at Immediate Mailing Services.

What schools did Meg James attend?

Meg James attended Niagara University.

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