Meg Johnson Hall Ms, Rn, Nea-Bc Email and Phone Number
Senior Healthcare Consultant, Leadership and Life Coach, , Public Speaker at
@
First Quality Consulting
Denver, CO, US
Meg Johnson Hall Ms, Rn, Nea-Bc's Location
Parker, Colorado, United States, United States
About Meg Johnson Hall Ms, Rn, Nea-Bc
Hello, I’m Meg, Founder of First Quality Consulting, your partner for creating effective healthcare practices and operations, and your catalyst for career, life and leadership transitions. 🌟MY EXPERIENCE🌟 My 40 years of experience in the healthcare industry range from nursing, operations administration, program development and ambulatory care to working as a seasoned executive with healthcare systems like Mayo Clinic, Maricopa County and Park Nicollet/Health Partners. With 20+ years as a leadership coach and mentor to healthcare leaders and 15 years in holistic care, I understand the pressure of working in the healthcare sector and how it can make you feel exhausted, stressed and burnt out.Whether I’m supporting a healthcare practice as it designs and implements new operations or assisting a healthcare staff to find joy and fulfillment in a new position or overcome burnout, I’m a passionate leader who operates with high integrity, is values-based and authentic, and has a wealth of experience to draw from to give you the support and guidance you deserve. ➡️Learn More Here: https://firstqualityconsulting.com/ 🌟 WE'RE A GREAT MATCH IF 🌟 YOU’RE A HEALTHCARE INDUSTRY LEADER READY TO:Maximize the utilization of your staff in new and creative ways☛ Align and streamline healthcare systems across multiple organizations☛ Redesign care to maximize the scope of practice of your staff and increase satisfaction, retention, excellence in care, and potentially increased revenue☛ Create leadership development programs that result in effective leadership and true succession planning for your organizationYOU’RE IN THE HEALTHCARE INDUSTRY AND READY TO: ☛ Find a fulfilling path to reach your goals and live a values-based life that brings joy and has balance☛ Recover from stress and burnout and feel calm and hopeful for the future☛ Transition to a life aligned with your values and aspirations🌟OUR SERVICES🌟☛Leadership Coach☛Life Coaching☛Holistic Care ☛Healthcare ConsultingI’m committed to empowering healthcare professionals and leaders to navigate life and career transitions, overcome barriers, and authentically reach their full potential with joy and balance through personalized support and strategic action.➡️Schedule Your Complimentary Discovery Call Todayhttps://calendly.com/firstqualityconsulting/discovery-call
Meg Johnson Hall Ms, Rn, Nea-Bc's Current Company Details
First Quality Consulting
View
Senior Healthcare Consultant, Leadership and Life Coach, , Public Speaker
Denver, CO, US
- Employees:
- 1
Meg Johnson Hall Ms, Rn, Nea-Bc Work Experience Details
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Senior Healthcare Consultant, Leadership And Life Coach, , Public SpeakerFirst Quality ConsultingDenver, Co, Us
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Senior Healthcare Consultant, Leadership & Life Coach, Holistic HealerFirst Quality Consulting Mar 2024 - PresentDenver, Co, UsFirst Quality Consulting empowers individuals working in healthcare and other service industries to live a values-based authentic life filled with joy, balance and purpose. 🌟OUR SERVICES🌟🔹 Leadership and Life Coaching: Understand current challenges and remove barriers as you explore strengths, develop new insights and develop a plan to realize your full potential and achieve value-driven, fulfilling career goals for a more centered, balanced and joyful life.🔹 Holistic Care: Discover and develop customized health improvement techniques so you can find the balance between the mind and body to manage stress, recover from burnout and live in your best health feeling hopeful, encouraged and calm.🔹 Healthcare Consulting: Strategic guidance for healthcare organizations seeking improved efficiency, streamlined operations and improved quality of service to reduce costs, increase revenue and recruit and retain qualified, engaged staff.➡️Book a Complimentary Discovery Callhttps://calendly.com/firstqualityconsulting/discovery-call
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System Director And Internal Consultant - Nursing And Patient CareHealthpartners May 2021 - Apr 2024Bloomington, Minnesota, UsDelivered internal consulting, guidance, and leadership of nursing practices and ambulatory care for 150+ hospital-based outpatient clinics, same-day surgery centers, and procedural and specialty practices in over 50 locations and 2 states. Partnered with clinical and operational leaders across the enterprise to oversee projects that spanned all practices and care groups.Select Accomplishments:🔹 Elevated patient care quality, benchmarking and standardizing ambulatory services across all 12 organizations. Served as a mentor and coach for 165 nursing leaders system-wide.🔹 Pioneered controlled substance tracking, education, investigation, and audit processes for 60 clinics, working with front-line leaders and analytics tools to focus on effective policy, safety, transportation, and work standards.🔹 Revamped the Nursing Education Program, offering 12 CEUs and strengthening knowledge of industry trends/best practices for diagnosis, treatment plans, and nursing protocols for a variety of diseases.🔹 Fostered a cohesive culture, with standard, collaborative processes that impacted more than 14,000 pharmacists, physicians, nursing leaders, nursing staff, clinic leaders, and clinic staff members.o Co-led the rollout of a system-wide professional nursing practice model.o Promoted collaboration and understanding within Hospital-based outpatient and Ambulatory care environments, nurturing system partnerships to develop shared ambulatory care policies and processes while decreasing costs. 🔹 Boosted medical emergency readiness and response for 110 system clinics, spearheading emergency management simulations, process improvements, and policy and program standardization to ensure employee and patient satisfaction.🔹 Introduced a committee for hospital-based outpatient practices, building customized solutions for unique regulatory, training, and support needs. -
Owner, Consultant, & SpeakerFirst Quality Services Aug 2002 - Jan 2023Denver, Co, UsConduct workshops and seminars on a variety of topics that help to improve communication, leadership, operational, management skills, soft skills, EQ, and project management of various management teams. Explore staff engagement, satisfaction, and turnover issues. Also individual executive/leadership coaching sessions to address a variety of issues, personal life coaching, long term work with guided imagery for stress relief and goal accomplishment. All facets are very rewarding. www.firstqualitycoach.com
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Director & Internal Consultant - Professional Nursing Practice & EducationPark Nicollet Health Services Aug 2017 - May 2021Saint Louis Park, Mn, UsProvided oversight of nursing practice expertise and ambulatory care for 180+ specialty and hospital-based outpatient practices/primary care centers in 35 locations, achieving strategic process, patient, safety, compliance, and financial objectives. Select Accomplishments:🔹 Streamlined nursing practices for 110+ clinics to ensure consistency, proper support of staff, and achievement of overarching objectives. Previous inhabitant of role only oversaw 30 clinics. 🔹 Created a new Nursing Education & Competency Committee that redesigned the nursing student onboarding process. o Decreased onboarding time by 10 days, reduced the amount of staff needed for onboarding from 7 to 4 people, and created the ability to complete the online portion in between critical on-the-job learning.o Implemented student and clinic evaluations to improve the quality of clinicals; Averages a 4.7 rating out of 5. 🔹 Established a scope of practice guiding document for all operational leadership, which guides operational leaders in providing effective oversight of clinical support staff.🔹 Launched well-attended and successful monthly Nursing Leadership meetings to enhance communication, cross-practice collaboration and mentoring. Contributed to higher patient satisfaction scores and formation of sub-groups. 🔹 Created online CEU modules for nurses that can be accessed at any time. Crafted and deployed a survey to nurses, used survey results to determine which topics were needed/desired. Average rating of course content is 4.8 out of 5. 🔹 Worked collaboratively with HR and colleges to ensure a flush pipeline of well-trained, quality nursing candidates.🔹 Redesigned the Code Committee, leading to new models for emergency response in ambulatory care environments. 🔹 Assumed organizational oversight for the Immunization Program for Hospital and Ambulatory Care environments in 2020, resulting in double digit improvements and retained that gain during the pandemic year. -
Vice President Clinical ProgramsPikes Peak Hospice & Palliative Care 2015 - 2017Colorado Springs, Colorado, UsPPHPC is a nonprofit, community-based hospice that has been a leader in end-of-life care for 40+ years. Oversaw 200+ staff, including a Clinical Leadership Team for outpatient programs, a hospital-based inpatient unit, and an Extended Care Team. Rebuilt the leadership team that included five directors and managers as direct reports. 🔹 Provided clinical direction and oversight during design, validation, training, and implementation of new EMR. Improved efficiency by 40% and increased the quality of documentation by integrating prompts and automation to ensure timely documentation. Returned to pre-implementation productivity levels in under two weeks for all teams.🔹 Led efforts to reverse a negative budget trend through multiple initiatives; Resulted in generating a profit income difference of $198k per month and $2.38M+ annually.🔹 Collaborated with Physician Leadership, Finance, Marketing, Volunteer Programs, and Foundation to assess care delivery models and implement redesigned quality and clinical teams. Resulted in high-performing teams that consistently delivered quality care to all patients and families. 🔹 Redesigned staff training to include a “Phase 2” and online components. The new hybrid education model included hands-on and online learning spread out over time, creating efficiencies and increasing knowledge retention.🔹 Overhauled our Extended Hours Team and processes, leading to improved recruitment, better staff retention, enhanced customer service, and quicker response times.🔹 Reformatted leadership orientation program, leading to a heightened level of leadership accountability. 🔹 Developed clinical partnerships in the community, including delivery partners, educational institutions, and research facilities. Led to enhanced services and contributed to the scientific advancement of hospice and palliative care. -
Nurse Administrator - Ambulatory CareMayo Clinic Sep 2012 - Aug 2015Rochester, Minnesota, UsThis was a new position to lead the integration of department of nursing and nursing practice in the ambulatory practices for Mayo Clinic AZ. Oversaw and guided nursing and practice issues for 250+ nursing staff in 22 departments/divisions in Ambulatory Care. Oversaw nursing care, assessment of scope and depth of practice, and redesigning the practice for 20+ divisions and departments. Worked collaboratively with the operations administrators and physicians to assure quality care, and create operational re-design to meet the ever changing healthcare market. 🔹 Grew revenue 4-5% YOY by working collaboratively with Operations Leadership and Physicians Chairs to accomplish strategic objectives, provide top quality patient care, achieve revenue growth and establish new service programs. 🔹 Reimagined care delivery, tripling physician productivity and generating an additional $1.5M in annual revenue. 🔹 Submitted proposals to the Arizona Board of Nursing and obtained three new Advisory Opinions to advance the scope of practice for RN’s and LPNs. Also completed a Scope of Practice Document to outline specific guidelines for all Nursing and Support staff for Operational Leaders across the Enterprise. 🔹 Established quality focus, new outcome metrics, and best practices in preparation for Magnet review. The organization met the highest standards of excellence in nursing care and obtained Magnet designation in 2016. -
Speakers Bureau LeaderMayo Clinic 2000 - 2015Rochester, Minnesota, UsPresented a variety of workshops, seminars, and individual mentoring and coaching. Primarily focused on topics related to customer service, performance management, motivational presentations, relationship development, stress management, motivational interviewing, and overall management and administrative/leadership topics.
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Director Of Clinical/Procedural OperationsMayo Clinic 2011 - 2012Rochester, Minnesota, UsTransferred from Minnesota Mayo Clinic. Supervised all nursing and practice issues for 60+ staff in the Chemotherapy unit. Resourced floor practice for nursing issues, oversaw the operations of the Cancer Registry, and led staff education. Managed budgets, equipment, FTE, and purchasing.🔹 Developed a new patient/family education program for the division and built a system-based bridge between all practices in the division to unify and standardize systems and practices. 🔹 Increased revenue by 12% and decreased uncovered therapies by 80% through:o Improved process design of prior authorization for treatmentso New system for previously non covered medications and therapieso New design for second level review and appeals
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Hospice And Palliative Care Case Manager/EducatorMayo Clinic 2004 - 2011Rochester, Minnesota, Us🔹 Ongoing care of caseload of patients for end of life care in two counties.🔹 Led research of our on-call service, which achieved the following objectives in a budget neutral way: Increased FTE, 12-hour daily coverage, 7 days a week nursing in-office care, enhanced patient care, higher staff satisfaction. 🔹 Worked with palliative care to improve care conversations, symptom management, community education, hospital staff education, advanced pain management courses and collaborative projects.
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Director Outpatient CardiologyMayo Clinic 2000 - 2004Rochester, Minnesota, UsOversaw all management operations for outpatient cardiology areas - specifically, multistate outreach, echo inpatient, outpatient, CME and others. Oversaw 15 locations, 200+ staff in various programs, and a multimillion-dollar budget. 🔹 Worked on team to design Gonda building for practice integration and redesign and coordinated our team to move to new building. 🔹 Renegotiated vendor contracts, saving $3M over two years.🔹 Served as Clinical/Operations lead for a successful new software program, design, and implementation.🔹 Developed new building space and smoothly relocated three floors of practice to the enhanced space. 🔹 Established an effective model of leadership for reporting and staff development.🔹 Defined a business plan to enhance growth in patient care and expansion to 5 new community sites to meet patient needs. Continually monitored expenses, equipment, FTE and revenue.
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Supervisor - Transfusion Medicine, Donor Recruitment And CollectionsMayo Clinic 1996 - 2000Rochester, Minnesota, UsSupervised the donor recruitment program, nurses, technicians, quality, and collections. Oversaw 3 locations and 70+ staff.🔹 Implemented innovative programs to increase employee loyalty, staff cross-training, and reduce turnover.🔹 Improved efficiency of donor center, saving $150,000 annually.🔹 Conducted research and published related to risk and screening of donors.🔹 Served as the Clinical Lead for a new software implementation and trained clinical/office staff on software
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Psychiatric/Addictions NurseMayo Clinic 1995 - 1996Rochester, Minnesota, UsDirected care/therapy for chemically dependent patients. Oversaw care planning and group sessions for patients/families.
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Adjunct FacultyWinona State University 2007 - 2011Winona, Mn, UsNursing instructor for psychiatric clinicals and research project. This was an incredible joy teaching senior Bachelors students about the fascinating field of psychiatry, guiding them through their first clinical experience on an inpatient psychiatric treatment unit. And then processing that with them both in the clinical treatment realm, but also in a personal realm. It was also fun to assist them in their first research paper, help them to see the potential within them, and overcome the challenges faced.
Meg Johnson Hall Ms, Rn, Nea-Bc Education Details
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California National University For Advanced StudiesHealthcare Administration -
Viterbo UniversityNursing/Psychology
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Viterbo UniversityNursing/Psychology
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Healing Touch ProgramHealing Touch Therapy Levels 1-3
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Universal Coach InstituteTransformational And Life Coaching
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Transformation AcademyNeurolinguistic Programming
Frequently Asked Questions about Meg Johnson Hall Ms, Rn, Nea-Bc
What company does Meg Johnson Hall Ms, Rn, Nea-Bc work for?
Meg Johnson Hall Ms, Rn, Nea-Bc works for First Quality Consulting
What is Meg Johnson Hall Ms, Rn, Nea-Bc's role at the current company?
Meg Johnson Hall Ms, Rn, Nea-Bc's current role is Senior Healthcare Consultant, Leadership and Life Coach, , Public Speaker.
What schools did Meg Johnson Hall Ms, Rn, Nea-Bc attend?
Meg Johnson Hall Ms, Rn, Nea-Bc attended California National University For Advanced Studies, Viterbo University, Viterbo University, Healing Touch Program, Universal Coach Institute, Transformation Academy.
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