Department dissolved due to pandemic

First point of contact for new and existing clients. Primary responsibilities include designing marketing campaigns, contract negotiation, new client intake, and ongoing customer support. Additionally responsible for administration of all office activities as well as the CEO’s specific business needs. Office administration requirements include vendor management and payments, travel arrangements, client meeting preparation, report writing and editing, customer invoicing and finalizing case files.

Managed the execution of on-site marketing events for multiple retailers. Position included various responsibilities such as creating and monitoring marketing events, scheduling staff, developing and hosting training conference calls, managing W-2 employees as well as Independent Contractors, customer service and problem solving, reconciling events, expense reports and payroll.