• Develop content strategy for Instagram based on the company's objective which increasing reach by 34%• Identified current social media trends to create a content plan 3-7 per week• Created ads copywriting, set campaigns, and monitored FB ads that decrease Cost Per Millie rate by 16% on the reach objective and decrease Cost Per Message by 22% on the traffic objective• Planned, filmed, and edited the videos for Tiktok that generate increasing viewers rate by 500% • Conducted an audit SEO monthly report from vendors and generated an improvement plan: keyword research, competitor analysis, backlink profile analysis, and website audit• Wrote SEO-friendly articles about reviewing client’s homes on the website which increases 350% page views and 1,438% average page view duration• Construct the flow of service procedures which consists of 8 points so that the service ordering process is more orderly• Collaborated with Designer Interior and Production team to create the first handbook guideline which provides clear and concise information about products and services• Work with the designer graphic to ensure content is informative and appealing• Analyzed and reported comprehensive social media and website report

• Conducted product research to identify customer needs and the demand for stationery products• Identified trends and insight to develop a content plan about "learning tips" which generate a reach of 14k in a new account• Researched KOL and select micro-influencers as well as developed content brief to build a brand experience• Created copywriting ads and launched Facebook Ads and Tiktok Ads• Wrote content writing, filmed, and edited Tiktok videos that generate 150K+ viewers in 3 days• Captured and edited the images of products for advertising purposes• Designed all content using Canva

• Conducted research on 10 closest competitors to observe trends, brand positioning, and marketing strategies.• Collected and analyzed data on 150+ prospective customers and consolidated the information into actionable recommendations and reports• Conceptualized and conducted social research to identify the local situation • Wrote educational content to be shared on corporate social media• Created copywriting in the form of soft selling and hard selling• Collaborated with micro-influencers, making material, and researching the account that can promote the Instagram live event, successfully watched by 600+ people

• Designed the questionnaires about customer behavior with survey submission to 100 people• Compiled data related to 40 closest competitors' products such as pricing, sales, and marketing strategy• Interpret the data that have been collected and organize the information into tables and reports

• Observer of evaluation work sampling on 5 employees from different department• Collect and manage data pertaining to recruiting, hiring, and training employees