Customer Success Coordinator
CurrentDelivering high-level customer experience to clients.Coordinating and executing client campaigns such as Native Article, Lead Generation, Web and EDM Campaigns.Setting up Electronic Direct Mail (EDM) using HTML and Drag and Drop builder. Manages and scheduling approved EDMs across all 20 products. Average of 10 EDMs per week. Manages digital inventory through ownership of media schedules. Keeps track of EDM calendar in order to provide availability and recommendations to sales reps / clients.Creating contract using CRM. Interprets end-of-month metrics and generates reports for client campaign performance.