• Support 25-30 customers weekly on analysis applications to solve complex problems to help improve efficiency and meet regulatory requirements• Partner with diverse industries daily, including but not limited to water/wastewater, life sciences, chemical, power and energy, and semi-conductor, to specify and provide correct equipment solutions tailored to their unique applications.• Drive products through the lifecycle from specifying, installing, maintaining, and end of life with the customers• Facilitate knowledge transfer to maintain B2B relationships, ensuring alignment to provide seamless support

• Leads technical support for liquid and optical analysis (TDL and Raman Spectroscopy) • Develops personal growth opportunities for analytical team• Establishes strategic direction for the team • Works cross-functionally to be able to establish efficient and effective processes

Team lead for liquid and optical analysis

Product and technical support for the liquid analysis.

• Technical Support Engineer – Flow, Temperature, Recorders, Systems, & Softwareo Provide customers with in-depth technical support remotely for their measurement instrumentation productionso Provide troubleshooting, technical data information, and installation/application support on flow product line • Inside Sales Engineer – Southeast Regional Center, Charlotte, NCo Assisting Outside Sales with application and configuration of the measurement instrumentation for the customer• Operations Engineero Process Improvement and work instruction for Sales Order Specialists o Assisting in Error Handling of B2B integration

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