Megan Baker Email & Phone Number

Adelaide, South Australia, Australia

The National Director Employee Services is accountable for the delivery of operational HR, Change, Payroll, Property, Employee Relations and Health, Safety and Wellbeing services across the organisation. The National Director provides high level, strategic advice to the Executive Director and members of the National Executive that drives employee engagement through people, systems and process improvements that support the delivery of the people strategy.

Adelaide, South Australia, Australia

Lead an integrated and multi-skilled team of about 150 people (ICT, IRM, finance, HR, performance reporting, estates, procurement, payroll an statutory appointments), working across multiple sites (8 state and territory offices and national office), drawing on specific expertise to deliver high quality established end-to-end services to our internal customers, including 15 National Boards, and where appropriate, external stakeholders. As a customer centric leader, focus on understanding key challenges and barriers; create workable solutions and deliver them to excellent standards of satisfaction. Lead and navigate a dispersed team through a complex and evolving operating environment. Ensure a satisfactory control environment across the Services Hub working closely with corporate governance. Actively support internal and external audit exercises and quickly resolve any deficiencies. Establish, document and monitor service performance for the Services Hub, ensuring measures are fit for purpose, reported correctly and are effective. Manager and deliver the core financial systems including the annual accounts in a timely manner working closely with the CFO. Deliver the procurement service which ensures delivery of best value for money for goods and services.

Adelaide, Australia

Primarily responsible for providing strategic leadership and direction to the performance reporting and planning team to deliver fit for purpose performance reports and analysis and effective planning and service management outcomes across AHPRA and the National Boards.

Melbourne Area, Australia

Melbourne Area, Australia

Deliver effective planning outcomes and corporate policy coordination in a nationally dispersed organisation, whose strategies are strongly linked to those of 14 National Boards. Responsibility for leading strategic discussions on key issues, recording the developments of strategic themes and ensuring those themes are communicated and linked across numerous leadership groups. Writing complex papers that advance strategic and business planning issues and associated corporate policies; audiences regularly include the Agency Management Committee, National Boards and National Executive Committee. Manage the annual business planning cycle across AHPRA and provide direction and advice to National Boards to generate alignment and collaboration opportunities. Conduct formal reviews and prepare reports of progress against plans. Manage the communication of strategies and business plans in consultation with the Communication Team. Identify potential risks and ensure they are well documented and managed.

Adelaide, Australia

Manage the delivery of corporate and support functions in the SA Office including information, communication and technology; information and records management; human resource management; board services; and the Customer Service Centre. Provide expert advice to the State Manager and National Office on operational issues, risk management and contingency planning, governance matters and policies impacting on customer service delivery, amongst other things. Collaborate and work with the State Manager and National Office to lead the development of operational policies to achieve best practice, nationally consistent and integrated business approaches for AHPRA. Manage effective relationships with key stakeholders, including local board members, other state and territory offices and the Minister’s Office.

Adelaide Area, Australia

Establish and manage meetings for the State Transition Coordination Committee incorporating SA Board chief executive officers/registrars; manage engagement with other State and Territory stakeholders, organise consultation forums and respond to local requirements for briefings; coordinate the development of an overall State plan to transition to the new arrangements and monitor and report on the overall execution of the Plan. Contribute to the design of new systems, processes and organisational arrangements and transition arrangements ensuring that local requirements and issues are identified and considered; manage implementation of aspects of the State Transition Plan including, as required, recruitment to all the new functions, organisation of accommodation and fit-out requirements for the new office; manage local communication activities; assist in the de-commissioning of SA Boards following transition on 1 July 2010 as required.

Darwin Area, Australia

Provide leadership and overall direction to the Operations (Revenue Collections) business unit including providing strategic leadership to staff (including financial and information resource management); managing and maintaining the business unit’s human resource requirements; developing business unit plans, risk management strategies, systems, and operational policies and procedures; undertaking reviews and audits of business unit systems and policies to improve internal controls; coordinating, implementing, monitoring and evaluating business improvement and facilitating the monitoring and reporting of performance including setting outcomes, leading change, making strategic decisions and reporting to management; liaising with interstate counterparts and representing the Territory on steering committees and working groups as required.

Mba, Master Of Business Administration

Participated in an international exchange program at the Jönköping International Business School in Sweden in 2005 as part of my MBA.

Change Management Registered Practitioner, Change Management, Accredited

Australian Institute Of Company Directors, Company Directors Course Certificate Of Completion (2015), Company Directors Course

Company Directors Course

Bachelor Of Business, Business Law And Administration

Graduate Certificate, Business Psychology