Megan Basham Email & Phone Number

Atlanta, GA, US

Kennesaw, Georgia, United States

Kennesaw, Georgia, United States

• Supervise employees to ensure that daily tasks are performed efficiently and successfully.
• Establish positive and effective communication among staff and leadership, minimizing miscommunication.
• Collaborate with installers, sales team, and office staff to improve company practices and implement new sales tactics for long-term business success and increased profit margins.
• Review contractual agreements and present potential discrepancies or issues to management to be assessed and resolved in order to maximize project profitability.
• Responsible for recruiting, hiring and training of operations team members. Assist in recruiting, hiring and training of sales and production staff.
• Manage purchasing, sales, marketing, production, and customer service operations efficiently.

Kennesaw, Georgia, United States

• Promoted to Operations Manager after filling the role of Acting Operations Manager from February 2020 to March 2021
• Managed the company schedule including appointments with customers for sales calls; installations and service work; vendor visits and webinars; and staff meetings, training, and organized events.
• Handled customer service calls and identified solutions to customer issues.
• Utilized knowledge of various window features, Energy Star requirements and basic building codes to help customers find the correct window for their needs.