Megan Cron Email & Phone Number

Charlotte, North Carolina Area

*Set up new accounts, established customer credit, and set up payment methods.*Check sales orders for accuracy, and enter accordingly*Emphasized product features based on analysis of customers' needs.*Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.*Answered customers' questions regarding products, prices and availability.*Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.*Selected the correct products based on customer needs, product specifications and applicable regulations.*Present customers with valve solutions using a consultative and engaging sales approach.*Help to train new hires on Inside Sales role.

Charlotte, North Carolina Area

*Managed aspects of the move from five suites into one 190,000 sf ft building. *Coordinated efforts between all departments to ensure safety stock was available during shutdown as to not affect customers.*Once all physical items were moved into the new building, my role was to manage the day to day maintenance issues of the building.

*Main role was to answer phone calls and direct to the appropriate colleague.*Check fax log daily for incoming orders and requests and direct to the appropriate colleague.*Responsible for stocking office supplies *Responsible for sales staff expense reports as well as managing travel and departmental events such as sales meetings.