Megan Dakin Email and Phone Number

• Facilitate project prioritization and implementation.• Act as a liaison with stakeholders, committees, and caregivers.• Develop scorecards and milestones to track project progress.• Proactively communicate project status and requirements to achieve results.• Research, analyze and organize project status for presentations.• Schedule, coordinate, prepare and communicate project meetings. Facilitate and attend meetings. Record key outcomes. Identify key milestones… Show more • Facilitate project prioritization and implementation.• Act as a liaison with stakeholders, committees, and caregivers.• Develop scorecards and milestones to track project progress.• Proactively communicate project status and requirements to achieve results.• Research, analyze and organize project status for presentations.• Schedule, coordinate, prepare and communicate project meetings. Facilitate and attend meetings. Record key outcomes. Identify key milestones and deadlines. Show less

• Support the Chief of Safety, Quality & Patient Experience Officer and Executive Director of Safety & Quality.• Provide a variety of administrative functions designed to achieve departmental and division goals.• Function as a liaison and executive assistant, technical and operational resource.• Manage department’s SharePoint/Teams site, playbooks, and newsletters; facilitate Town Halls and other large collaborative meetings.• Organize and assist with department orientation and… Show more • Support the Chief of Safety, Quality & Patient Experience Officer and Executive Director of Safety & Quality.• Provide a variety of administrative functions designed to achieve departmental and division goals.• Function as a liaison and executive assistant, technical and operational resource.• Manage department’s SharePoint/Teams site, playbooks, and newsletters; facilitate Town Halls and other large collaborative meetings.• Organize and assist with department orientation and training.• Research, analyze and organize information for presentations.• Assist with scheduling, coordination, preparation, and communication of meetings. Facilitate and attend meetings. Record key outcomes. Identify key milestones and deadlines. Show less

• Manage and oversee the company’s day-to-day operations• Coordinate and administer employee performance reviews• Oversee all employee benefits, including paid time off, health benefits and retirement plan; Implemented new benefits program to increase healthcare coverage and decrease costs, resulting in a 20% cost savings to the employee and 8% to the company• Oversee all employee relations, including employee engagement events, coaching/mentoring and conflict… Show more • Manage and oversee the company’s day-to-day operations• Coordinate and administer employee performance reviews• Oversee all employee benefits, including paid time off, health benefits and retirement plan; Implemented new benefits program to increase healthcare coverage and decrease costs, resulting in a 20% cost savings to the employee and 8% to the company• Oversee all employee relations, including employee engagement events, coaching/mentoring and conflict management• Prepare, verify and process payroll• Oversee all employee recruiting, onboarding, and terminations/separations, along with Legal as needed• Manage HRIS (Namely)• Conduct company-wide employee engagement survey to identify areas of improvement Show less

• Assist AVP Quality with a variety of administrative functions designed to achieve departmental and division goals• Develop spreadsheets for all areas in the Quality Department to help visualize data• Assist, organize and prepare PowerPoint presentations and meeting minutes for Quality Department meetings; Improved process resulting in decrease of production time from 30 days to 15 days• Assist with contract negotiation and finalization for new department vendors and service… Show more • Assist AVP Quality with a variety of administrative functions designed to achieve departmental and division goals• Develop spreadsheets for all areas in the Quality Department to help visualize data• Assist, organize and prepare PowerPoint presentations and meeting minutes for Quality Department meetings; Improved process resulting in decrease of production time from 30 days to 15 days• Assist with contract negotiation and finalization for new department vendors and service providers• Coordinate office supply and office equipment needed for department associates; Reduced office supply costs by 20%• Coordinate and report department budgets to Executive Team monthly• Maintain Physician and Dependent Practitioner Quality Files; Improved process resulting in a 10% efficiency Show less

• Assist patients with questions regarding their bill, including but not limited to disputed charges, insurance questions, settlement options, other providers’ bills• Assist Business Office with collecting information, such as Financial Assistance, insurance info, attorney requests for itemized billing statements• Export/Input various data from reports into Excel spreadsheet for management review and analysis

• Register patients for outpatient tests, lab work and procedures• Verify and troubleshoot insurance and medical benefits for ordered tests, procedures and surgeries

• Perform supervisory and training duties, including but not limited to monthly and annual reviews.• Point of contact for employee relations (pharmacy technicians)• Present daily workflow expectations and speak to prior day’s production with senior management.• Develop cross training among different lines of the company resulting in a 15% increase in production.• Enter prescriptions accurately• Verify insurance and troubleshoot pharmacy benefits• Process claims for… Show more • Perform supervisory and training duties, including but not limited to monthly and annual reviews.• Point of contact for employee relations (pharmacy technicians)• Present daily workflow expectations and speak to prior day’s production with senior management.• Develop cross training among different lines of the company resulting in a 15% increase in production.• Enter prescriptions accurately• Verify insurance and troubleshoot pharmacy benefits• Process claims for prescriptions Show less