• Reviewed 16 manuscript submissions and wrote analytical reports, deciding whether to accept each of them.• Proofread a 2022 novel manuscript, detailing any grammatical or formatting errors or inconsistencies.• Acted as a social media manager promoting upcoming events and novels and kept their website current.• Wrote, published, and uploaded author interviews and book reviews onto their website, formatting the content and including visual aids.

• Multi-tasked posting parcels, selling foreign currency, checking Government documents, and managing business banking, whilst ensuring all customer needs were met and fulfilling any special requests to enable full customer satisfaction. • Handled cash and card transactions, controlled the Horizon system and assisted with stock organisation.

• Demonstrated exemplary organisation skills processing over 1,000 security tags, accurately recording each book’s data into the library’s online system.• Distributed and re-shelved up to 200 books an hour, adhering to the library’s logging system, whilst checking and monitoring that they were stored safely.• Supported a team of 10 and achieved our deadline one month ahead of schedule.

• Involved serving customers any food and drinks they desired and respecting any special requests to enable customers to have an enjoyable café experience. • Preparing the food, washing, and cleaning up at the end of the day• Cash handling