Megan Denholm Email & Phone Number

Managing Optosafes customers from a Finance perspective. Invoicing and managing the debts of creditors, ensuring timely payments are made, processing incoming payments with remits, keeping on top of the aged debt, resolving account queries and managing debt recovery.

Eurocentral

• Experienced in using various SAP packages such as ECC6, SRM, WIA accounts• Raising PO’s • Liaising with site staff and commercial team• Ensuring that receipts and accruals are accurately recorded within the system• Financial record keeping • Input of supplier invoices on to SAP • Liaising with contracts to resolve invoice queries • Mental Health Ambassador (certificate available on request)• Investors in People Coordinator • WBS project structure creation• Good working knowledge of Excel• Accuracy and attention to detail• Good communication skills, both written and oral• Strong customer service focus

Coatbridge

• Manage a programme of kitchen installations for the North Lanarkshire Council contract, keeping all interested parties updated on a regular basis.• Plan all installs in advance, for three teams of tradesmen.• Update any changes to the programme and communicate these to the relevant people.• Collate all Architect Instructions which are sent from the council and ensure any actions are passed on to the relevant person.• Responsible for collating all incoming surveys in relation to the install and entering this information on the programme spread sheet.• Print all survey information and relevant tenant letters to be included in a job pack for each address, for the Team Leader.• Responsible for liaising with Team Leaders on any special requirements that a tenant has or on any structural or design issues that have been raised prior to install.• Answer incoming calls from tenants and council staff relating to install dates, install issues and general enquiries on the programme.• Answer incoming emails from the council with queries on the programme.• Arrange for the safe removal of asbestos at all affected addresses.• Arrange with a sub-contractor to fit any MI switches that are required prior to install.• Book electrical survey appointments with tenants.• Place weekly orders with the kitchen manufacturer.• Place weekly stock orders for the Team Leaders.• Place regular stationery orders for the admin team.• Support both Edinburgh and Clackmannanshire contracts by carrying out administrative tasks.

Glasgow, United Kingdom

• Provide help, guidance and technical support to all incoming calls• Deal with vulnerable customers and customers with financial difficulties in a sensitive manner• Book engineers visits with customers when needed

Coatbridge

Accounting

Hnc Accounting, Accounting And Finance, Hnc

Education record

• Achieved eight Standard Grades which includes English, Maths, Business Management and Administration

Aat, Accounting