Megan Robinson Email & Phone Number

Woodland, Washington, United States

Portland, Oregon Metropolitan Area

• Review and complete annual enrollment in employee benefits programs, confirm communication and understanding of benefits. Process employee changes and maintain employee related data, ensuring appropriate documentation.• Develop and maintain employee handbook, as well as firm procedural documentation.• Manage full cycle recruiting needs of the firm, including onboarding of new employees.• Accurately process payroll for all employees, resolving issues with use of timekeeping system and ensuring compliance with local and state wage and leave laws.• Work closely with the COO to increase firm productivity, and advise on staff engagement and continued career development.• Coordinate firm case management software migration, development, and implementation. Oversee daily staff workflow and productivity.• Developed a system to manage accounting records and continue to maintain those records while handling daily accounts receivable and payable needs of the firm.

Portland, Oregon Metropolitan Area

• Organized travel and social functions for the owner as well as the firm.• Maintained the owners personal and professional calendar, acting as gatekeeper to ensure success.• Drafted and reviewed correspondence for client communications.• Prepared presentation materials for education and personal use. • Coordinated with marketing team to develop firm branded content.

• Built and managed strong relationships with hiring managers as well as candidates to ensure clear communication and timely scheduling of interviews and meetings with heavy calendar management.• Scheduled interviews between candidates and interview teams across different departmental functions and time zones.• Corresponded with candidates and newly hired employees to ensure proper submission of documents.• Maintained the company database, managing both candidate and requisition profiles within WorkDay, as well as generating reports relating to current requisitions.

Portland, Oregon, United States

• Managed human resource needs for the firm. Oversaw hiring and recruitment; vetted resumes and facilitated the interview process. Assessed potential gaps in workforce and determined how best to fill them• Managed employee payroll using ADP; drafted, and implemented employee benefits programs, and worked directly with staff to mediate internal conflict. Coordinated annual and quarterly reviews, maintaining employee files• Converted internal employee files to digital format• Processed, reviewed, and finalized financial and practice related reports; developed standardized reports for weekly presentation to partners, analyzed data and summarized findings• Coordinated general firm operations and oversaw budget• Directed the firm tech committee policy and collaborated with IT contractors to ensure that systems and hardware operated efficiently; handled onsite technical tasks, and troubleshot issues as needed

Portland, Oregon Area

• Analyzed office costs; researched, and presented alternatives to reduce firm’s overhead• Continued to update client file management policies, including file retention. In 2019, saw a 10% reduction in physical files annually moved to offsite storage; these files were converted to digital formats, removing any cost to store or retrieve them at later dates• Managed the firm’s website via WordPress, as well as social media outlets, including Facebook, Instagram, and individual attorney LinkedIn profiles• Assisted the firm Executive Director, handling overflow work, as well as maintain his schedule• Trained and onboard new staff, as well as assist in the hiring process• Researched, scheduled, and booked all travel arrangements and seminars for attorneys. Maintained travel records and compiled formal reimbursement reports

Portland, Oregon Metropolitan Area

• Reviewed and compiled annual 1099-MISC reports for clients as well as vendors • Ran daily checks, as well as processed incoming checks for accounts payable and completing bank deposits• Assisted attorneys on new projects, often with a short turnaround period, learning industry-specific software quickly to complete tasks

Portland, Oregon Metropolitan Area

• Organized and implemented a new paperless procedure for client file management. This new procedure resulted in a 15% reduction of paper supply orders• Managed client records and updated firm records• Oversaw office ordering and worked directly with vendors

Portland, Oregon Area

• Managed customer service issues, and directly assist customers on a daily basis• Oversaw special ordering, and assisted in schedule coordination• Assisted in inventory reviews • Was available to work onsite at other locations when customer service needs increased

Eugene, Oregon, United States

• Worked directly with clients and management to assure the best experience possible for all guests• Diffused confrontations and helped to better educate customers of store policy• Oversaw ordering of inventory and insured timely delivery of product to customers • Updated schedules and assisted in overseeing company records

Bachelor Of Science - Bs, Social Sciences

Social Psychology

Psychology

High School Diploma