Megan Efremidis Email & Phone Number

Oakville, Ontario, Canada

Hamilton, Ontario, Canada

• Orchestrated daily store operations with a keen focus on efficient workforce allocation and organization, maintaining meticulous records of employee data, schedules, and performance metrics to optimize staffing and.
• Skillfully managed and motivated a team of up to 20 employees, fostering a collaborative and supportive work environment that contributed to meeting and exceeding sales goals.
• Diligently coordinated with IT, loss prevention, and maintenance departments to report and resolve issues such as equipment malfunctions and facility repairs, ensuring operational continuity. Consistently communicated.
• Oversaw HR recruitment workflows, including hiring and training new employees, and consistently managed payroll operations to ensure accuracy and compliance, enhancing operational efficiency across the board.
• Spearheaded creative merchandising strategies, effectively arranging and presenting products to maximize customer engagement and drive sales performance.
• Actively participated as the Health and Safety team's Management Representative, ensuring adherence to safety protocols and contributing to the implementation of preventive measures for a safe working environment.

Hamilton, Ontario, Canada

• Excelled in customer service by attentively listening to and addressing customer inquiries and concerns, while expertly recommending merchandise to meet their specific needs and wants, resulting in improved sales and.
• Skilled in using cash registers and POS systems to efficiently make sales and handle returns.
• Maintained a thorough understanding of sales, company policies and standards to consistently deliver exceptional customer service and achieve perfect scores on employee performance indicators.
• Actively participated as the Worker Health and Safety Representative from November 2018 to May 2019, identifying potential workplace hazards and ensuring all employees were properly educated on workplace safety.

Hamilton, Ontario, Canada

• Consistently exceeded customer expectations by attentively addressing individual needs and providing prompt, friendly service while maintaining a positive attitude.
• Demonstrated proficiency in basic food and beverage preparation, as well as table set-up, seating, and order taking, to ensure a clean and welcoming environment for guests.
• Successfully trained new employees on food and beverage preparation and restaurant service standards, resulting in a well-informed and efficient team.
• Collaborated with colleagues during high-volume periods to efficiently fulfill food and beverage orders, exceeding guest expectations and contributing to a positive dining experience.