Megan Fields Email & Phone Number

Conroe, Tx, Us

Houston, Texas

◆ Developed and implemented company business plan achieving massive growth in the first year and maintained a consistent 5% growth each year following.◆ Coordinated and maintains all administrative duties from initial startup to present daily tasks including, but not limited to, bookkeeping, financial budgeting, scheduling, project bids, and client file maintenance.◆ Organized all marketing strategies to promote and grow across various platforms of media resulting in a 77% growth in online interactions within the two years.◆ Managed all client and crew relations while ensuring project details are completed on specified deadlines by analyzing large projects and diluting work tasks into manageable goals to increase efficiency. ◆ Conducted client consultations acquiring detailed information to develop tailored estimates to each specific need driving a 90% close rate on all contracts.

As an ASM, primary responsibilities include controlling and monitoring store expenses, ensuring all corporate financial plans are driven through sales and margin, and merchandising standards are maintained. I am responsible for overseeing a variety of store specific programs in addition to the safety, supervision, training, mentoring, and scheduling of all assigned personnel. DRIVE SHAREHOLDER VALUE* Drive growth and profitability throughout the store by means of sales, margin, and average ticket growth.* Establish and execute plans that continuously improve customer count.* Control payroll, by recognizing opportunites to flex coverage based off sales needs, and other expenses, through effective inventory management MANAGING CUSTOMER RELATIONSHIPS* Ensure all customer complaints are handled appropriately and efficiently* Determine root causes of customer issues to proactively improve customer service* Ensure relationships with commercial customers are being developed and maintainedMANAGING PROCESSES/TEAM DEVELOPMENT* Develop, coach, and mentor direct reports ustilizing Situational Leadership to fit the unique needs of each individual or situation* Accomplish work through effective delegation and management of employees and time* Drive and inspire a sales and service culture through communication and motivation * Manage conflict between customers, vendors, employees, etc* Maintain acceptable Operational Review System ScoresUNDERSTANDING THE BUSINESS* Ensure sales and margin performance by executing store programs and maintaining merchandising standards including pricing, promotional sets, inventory replenishments, displays, and zone recovery* Interpret sales and inventory reports including monthly financials, vital statistics, and merchandise division summary to identify and rectify any issues detrimental to store performance* Anticipate, recognize, and respond to changes in environmental factors including micro-seasons and competitor activity