Megan Hogle Email & Phone Number

Pittsburgh, Pa, Us

Planned and implemented in-person workshops while working to maximize program outcomes through strategic partnership and cross-functional collaboration. Managed budget and cost analyses to maximize return on investment of the program.- Aligned with leadership to implement and execute an inclusion program, focused on company values by following guidelines designed in partnership with external vendor.- Drove teammate in-program learning through organization and support of program workshops.- Enabled data-driven decision-making by maintaining reports, developing new metrics and dashboards, and strategically minimizing travel to keep program costs within budget while simplifying reporting for leadership.- Demonstrated strong cross-functional collaboration and ability to influence without authority while partnering with leaders across the organization to support inclusion workshops, emphasizing company values to enhance culture.- Project managed each workshop from start to finish, including organizing accommodations for accessibility to ensure inclusion was authentic in every way possible.

Pittsburgh, Pennsylvania, United States

Managed LMS technology for external vendors and contractors to ensure smooth operation of training content. Built out courses on Canvas platform providing company standards to vendors and general contractors to meet or exceed federal safety standards. Developed documentation and training aids, revised materials for accuracy and usability, and aligned content with audience needs, branding, and style guidelines.

Greater Pittsburgh Area

Created and edited technical documentation materials with accuracy to reflect system enhancements while delivering in an agile development process. Created and edited e-learning programs to publish in Canvas utilizing Camtasia, Storyline 360 and Rise 360 with a lens for external audiences.

Applied company change management framework and executed strategies and plans, including stakeholder assessment, communications, leadership alignment, change readiness, and end user training for the implementation of the customer relationship management (CRM) tool.

Greater Pittsburgh Area

- Acted as primary point of contact for day-to-day resolution of contract issues and dispute communications with customers, legal, finance and business teams. - Responsible for maintaining customers, and improve customer retention, to maximize existing revenue streams (achieved 144% of goal in 2017 and preserved over $3.8 million in revenue). - Drove the lease renewal process and ensured contractual obligations of lease terminations were met for over 100 different local customers in 2017 by identifying options available, analyzing the supporting data and negotiating desired solutions. - Partnered with both internal and external customers to understand rights, obligations, and financial terms of existing agreements, and problem solved administrative challenges with internal departments.

Greater Pittsburgh Area

Notable achievement: Earned company's Crowning Achievement Award for support of sales team with significant change to aid in meeting their numbers.- Managed, developed, and coached a team of 12 individuals to prepare and deliver quality contract agreements between Crown Castle and wireless carriers while meeting cycle time (3 days), accuracy (97%) and volume (3 contracts per day) goals, while providing excellent customer service. - Monitored and reported on critical milestone contract activities to ensure accuracy, completeness, and timeliness of all documentation requirements and to aid in improvement of company cycle time for customers. - Established positive relationships with area and corporate sales teams, as well as district, property management and asset teams. Worked closely with area and corporate sales to proactively prioritize work activities to meet forecast goals.

Cleveland, Ohio

- High performing Licensing Specialist - prepared supplemental contracts between Crown Castle and wireless carriers in the Midwest Area with accuracy, completeness and timeliness.- Collaborated with district and legal team members to effectively resolve internal contract concerns and coordinated revision requests.- Informed customers of the status of contracts, provided due diligence documentation, tracked project milestones for activation of contracts, collaborated with customers to coordinate accurate rent commencement dates to proactively ensure revenue payments. - Cross-trained to assist project managers with budgets, approvals for accounts payable receipts, and data entry in project tracking software.

Bs, Journalism

Education record