Throughout my 10+ years supporting executive-level management I have had the privilege of constantly learning and honing my organizational, management, and logistical skills. My ability to solve complex work assignments by prioritizing and organizing solutions to align with the greater goal of the task has greatly increased by working side by side with high-level executives in a variety of industries. My priority in all roles is to efficiently and effectively meet the needs of the assignment without placing a burden on management. I pride myself on the quality and prompt delivery of special assignments while completing the routine scheduled tasks. My experience includes working with local nonprofit executives, small business owners, national mental health network executives, and virtually supporting high-level software engineers. Due to my ability to solve niche problems and complete complicated tasks I have worked as an independent contractor in partnership with businesses to restructure their current systems to better support the workload.

As the program director at Seven Days a Week, I work directly with our clients and counselors to ensure our counseling programs are serving the needs of the community efficiently and effectively. To maintain our high level of service delivery, I focus on program development which includes creating a cohesive client experience, creating a counselor training program, and working to expand our programs through online outreach.

Seven Days a Week is a newly formed non-profit organization rooted in its mission to deliver superior web-based mental health care to our nation's servicemen and women, veterans, and their spouses. As the Director of Development for this organization, I created the development plan and currently oversee the execution of the beginning phases of this organization. This includes conducting a needs analysis, drafting a business plan, and developing the board. I have also prepared all legal documents and incorporated the organization and successfully filed with the IRS for the 501(c)3 designation.

My duties included assisting the director in maintaining client and employee databases, content creation, updating wordpress website, managing multiple email accounts, maintaining relationships with clients and schools, scheduling classes and utilizing MindBody software.

As an Administrative Assistant, I created and maintained tracking systems of documents for all management clients. Followed agency specific guidelines relative to the Health Insurance Portability and Accountability Act (HIPAA). Initiated ongoing feedback to staff regarding the current status of systems in place and received input regarding systems to be developed. Coordinated and generated weekly mass mailings. Developed and maintained databases related to all aspects of department service. Assured the timely flow of all required paperwork to and from department staff. Composed proper business documents. As well as collaborating and creating relevant department training documents.

Duties included managing appointments, customer service, screening and referring calls, filing, data entry, preparing college wide schedules, presentation creation, extensive student contact, and maintaining interpersonal skills in the office. I have gained and maintained skills in Outlook, Word, Excel, Power Point, Publisher, and created creative teaching aids and campus wide publications.