As a Guest Experience Specialist at Kansas City Royals, I provide outstanding customer service and innovative solutions to enhance fan experiences at Kauffman Stadium. I am the first point of contact for guest inquiries via email, phone, and Twitter, and I collaborate with other departments and service providers to address issues and requests. With my Basic Life Support certification, I am also prepared to handle any medical emergencies that may arise.My passion for athletics and communication led me to pursue a Bachelor's degree in Athletic Training from Methodist University, where I received the Outstanding Senior Award. I have also gained valuable experience in digital media, sales, and management in my previous roles. As a Digital Representative at Royals, I monitored various platforms during games and events, coordinated special occasions, and boosted engagement on Twitter. As a Social Media Manager at Kanning Dental, I managed online interactions and created content for our potential customer base. I also excelled in sales and management roles at Orangetheory Fitness, where I drove new business revenue and set records for membership sales.I am an adaptable and ambitious individual who thrives in fast-paced and dynamic environments. I am always eager to learn new skills and take on new challenges. My goal is to create memorable and positive experiences for guests, clients, and stakeholders, and to contribute to the success and growth of the organizations I work with