Case manager with the Janssen Journey Program, aiming to secure reimbursement for patients diagnosed with Treatment Resistant Depression Primary seeking coverage for new prescription drug. Primary point of contact between patients, physicians, and private insurance providers. I work to advocate for the patient to receive coverage for their prescribed medical treatment. When needed, I also ensure that the patient is provided with mental health resources in their area for emotional support.

LifeWorks Total Well-being Platform is an industry leading, mobile-first solution focused on transforming the well-being of employees. By unifying employee assistance, perks & savings, HR communications and community, rewards & recognition and wellness - we enable employees to feel supported, connected, recognized, rewarded and guided - anywhere, anytime. LifeWorks is trusted by over 50,000 companies and loved by 15 million employees across the world. Unlock your employees’ potential with LifeWorks today: www.lifeworks.comMy role within Lifeworks is speaking with clients as their EAP to determine which services will best support them with their presenting needs. It is then my responsibility to connect them with these services, assess whether any safety concerns are present, and explain the process/procedures for services.In addition to this, I worked to support the referrals team in connecting clients to counselling support and led the taskforce responsible further supporting the referrals team in connecting clients to counselling in a timely and efficient manner. I also assist the intake management team with administrative duties in the client database.

Speaking with clients as their EAP to determine which services will best support them with their presenting needs. It is then my responsibility to connect them with these services, assess whether any safety concerns are present, and explain the process/procedures for services

Assisting clients with developmental delays and or/physical disabilities with activities of daily living and ensuring health and safety in a respite group home.

assisting students with homework, learning strategies, and teaching life skills.

I worked as a host person, a bus person, as well as a server.

I collected survey data from patients in general physicians offices in order to provide the Ottawa Heart Institute with information regarding their smoking cessation training with local general physicians.

I managed and scheduled client appointments and confirmed appointments. I called referral clients and tried to have them engage with the agency. I entered data into electronic medical records, as well as entered survey data. I translated documents and presentations from French to English, and from English to French, I was also responsible for ordering office supplies.

I was a seasonal worker at this company. My work consisted of tending to parks and gardens along the Rideau Canal, Dow's Lake Park, and the Museum of Nature, etc. This included manual labour such as weeding, planting, and pitchforking plants. I also participated in trash pick up and disposal.

I was a seasonal worker at this company. My work consisted of tending to parks and gardens along the Rideau Canal, Dow's Lake Park, and the Museum of Nature, etc. This included manual labour such as weeding, planting, and pitchforking plants. I also participated in trash pick up and disposal.

I was a seasonal worker at this company. My work consisted of tending to parks and gardens along the Rideau Canal, Dow's Lake Park, and the Museum of Nature, etc. This included manual labour such as weeding, planting, and pitchforking plants. I also participated in trash pick up and disposal.

I was a seasonal worker at this company. My work consisted of tending to parks and gardens along the Rideau Canal, Dow's Lake Park, and the Museum of Nature, etc. This included manual labour such as weeding, planting, and pitchforking plants. I also participated in trash pick up and disposal.

At large events, such as wedding dinners, I worked as a server. At smaller events, such as luncheons, I assisted with food preparation, as well as set up and take down.

Providing food services to customers and facilitating payments.

Providing food services to customers and facilitating payments.