Led a high-performing clinical operations division contributing to significant annual revenue, achieving low attrition rate and top employee satisfaction. Spearheaded strategic initiatives, including staffing, recruitment, project management, and product development. Provided key oversight for custom software projects, conducted data analytics using Python, and successfully managed process optimization projects, resulting in notable revenue growth and a reduction in operational costs.

The Association for Utah Genetic Counselors (AUG) is a professional organization for genetic counselors. Our mission is to promote communication and support among genetic counselors in the state of Utah and also to provide genetic education and promotion of the genetic counseling profession. For more information, see www.utahgc.org- Founding director, Incorporator, and Treasurer through 2016- Developed 501(c)3 application, bylaws, and articles of incorporation- Worked with Webmaster to help develop the website utahgc.org

Effectively managing a team of over 20, I oversaw the genetic test report writing process, quality control, and optimization efforts. Additionally, I successfully presented company products at various forums, driving sales and managed care initiatives, resulting in key account closures and extending coverage to over 50 million insured individuals.

Specialized in writing and reviewing family-friendly genetic testing reports, offering pre and post-test genetic counseling, educating physicians on testing benefits, and creating educational webinars.

Contributed to the identification of research agendas, provided guidance on research, registry, and educational opportunities, assisted in creating educational materials for healthcare providers, and cultivated extensive medical and cytogenetic expertise in the realm of rare disorders.