Megan Merrick Email and Phone Number

• Drive continuous improvement by examining existing processes and technologies. • Work with cross-functional teams on the development of solutions in the areas of order entry, claim resolution, collections, account compliance processes, and B2B call center processes. • Identify, analyze, and work with appropriate parties to resolve system or process issues.• Work together with the Business Development Teams (BDT) supply chain and sales functions, Finance, Brand Management, Supply Planning, and our retail partners to resolve issues and to ensure that account service processes are being executed with responsiveness and accuracy, while supporting the overall goals of the company.• Perform accounts receivable activities including: cash application, troubleshooting of customer payment deductions, processing and monitoring accounting documents, and supporting related collection activities. Execute order management processes, from order creation through the lifecycle of an order. Audit invoices, orders, and account systems for pricing, terms allowances, and materials to ensure accurate processing throughout the program year.• Collect and publish program-related materials to support our retail partners while driving common processes and learnings within the team. • Compose training materials and direct training sessions for existing and new associates. • Participate in and execute special projects in areas such as metric reporting, product and customer questions, audit requests, and Sarbanes-Oxley requirements

• Worked in small teams of 2-8 individuals while assisting on multiple audits.• Read audit bulletins and Ohio Revised Code to perform detailed substantive audit analysis utilizing advanced spreadsheets with pivot tables while communicating the audit findings to the Audit Manager.

•Created advance spreadsheet with pivot table to perform detailed analysis of income and summarized information for management meetings and decision making.•Use detail orientation to complete Account Receivable reconciliation to balance the daily income.•Identified and researched discrepancies in income and communicated the issue to management for further action.•Demonstrated teamwork through set up and clean up after events supervising the work of others.

•Effectively communicated complex orders by listening to the members and communicating the needs of the kitchen.•Established and maintained working relationships with members.•Trained 10 new employees.