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Megan Pearson is listed as Business Support Analyst | LLB Law (Hons) | Providing Quality Assurance in Financial Services at Lloyds Banking Group, a company with 53179 employees, based in Leeds, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Megan Pearson.
Megan Pearson previously worked as Business Support Analyst at Lloyds Banking Group and Relationship Support Associate at Lloyds Banking Group. Megan Pearson holds Bachelor Of Laws - Llb, Law from Leeds Beckett University.
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With over 10 years of experience in the banking sector, I am a Business Support Analyst at Lloyds Banking Group, where I provide quality testing services. I have a Law degree from Leeds Beckett University, and I have developed strong skills in complaint management, customer service, and quality testing. As a former Complaint Manager at Lloyds, I handled complex and sensitive customer complaints, ensuring compliance with regulatory standards and customer satisfaction. I am passionate in my current role about improving the quality and efficiency of the banking services, and I enjoy working with a diverse and collaborative team that strives to deliver excellence and innovation. I am looking for new opportunities to leverage my skills and expertise in the banking industry, and to contribute to the mission and vision of a leading organization.
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Remote
I provide quality testing across multiple workstreams within Customer Financial Assistance, helping to ensure we are providing customers with the best service that they deserve.
Working alongside Relationship Managers and Directors, assisting them to provide excellent service to clients. This consists of proactively contacting clients, identifying opportunities to help their business grow, providing inbox management, and project work.
Providing effective complaint resolution, handling simple and complex complaints across a variety of different topics. Engaging a variety of different stakeholders to resolve the issues.
Working PPI complaints to resolution, this role involved detailed investigation including research and interviewing customers regarding their circumstances at POS.
Joining Lloyds Banking Group in 2013, I built the foundation of my banking knowledge in branch. From cash handling, customer service, and enquiries, to daily branch tasks and systems knowledge, no two days were ever the same.
Other employees you can reach at lloydsbankinggroup.com. View company contacts for 53179 employees →
Hahahah Lalalalala
Colleague at Lloyds Banking Group
United Kingdom, United Kingdom
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GA
Gabriel Amadi
Colleague at Lloyds Banking Group
London, England, United Kingdom, United Kingdom
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MZ
Maru Zanuttini
Colleague at Lloyds Banking Group
Argentina, Argentina
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JM
Jade Mariah Phillips
Colleague at Lloyds Banking Group
West Midlands, England, United Kingdom, United Kingdom
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AD
Andy Douthwaite
Colleague at Lloyds Banking Group
Greater Manchester, England, United Kingdom, United Kingdom
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MM
Mark Macciocchi
Colleague at Lloyds Banking Group
Tyneside Area, United Kingdom
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CO
Clare Owen
Colleague at Lloyds Banking Group
Greater Coventry Area, United Kingdom
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JS
James Santo
Colleague at Lloyds Banking Group
London, England, United Kingdom, United Kingdom
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GF
Gillian Fisken
Colleague at Lloyds Banking Group
Edinburgh, Scotland, United Kingdom, United Kingdom
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SA
Shazia A.
Colleague at Lloyds Banking Group
United Kingdom, United Kingdom
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English Language, English Literature, Economics
11 A*-C
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Megan Pearson works for Lloyds Banking Group.
Megan Pearson is listed as Business Support Analyst | LLB Law (Hons) | Providing Quality Assurance in Financial Services at Lloyds Banking Group.
Megan Pearson is based in Leeds, England, United Kingdom while working with Lloyds Banking Group.
Megan Pearson has worked for Lloyds Banking Group.
Megan Pearson's colleagues at Lloyds Banking Group include Hahahah Lalalalala, Gabriel Amadi, Maru Zanuttini, Jade Mariah Phillips, and Andy Douthwaite.
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Megan Pearson holds Bachelor Of Laws - Llb, Law from Leeds Beckett University.
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