Megan Roach Email & Phone Number

Provided excellent customer serviceTrained all new service employeesManaged Front of HouseAssisted in the management of back of house operations

Assist General Manager with management of restaurant in ways such as creating and organizing staff work schedules, creating goal oriented workers, and exceptional customer service.Put on children’s parties; set up the party, as well as direct the parties.Communicate with customers, deliver food, and clean tables.Reprogrammed the entire Point of Sale systemCreate tasks for staff to perform while business is slowTrain a multitude of successful employees in waitressing, computer skills, and also communication skills. Manage a kitchenCook pasta, sandwich, and fried food dishes.Obtain spoken orders from patrons, retrieve beverages, retrieve meals, deliver meals, and often times prepare desserts, while ensuring service standards were achieved.Manage and balance cash register resulting in 100% accuracy.Have knowledge of certain beers and wines.

Springfield Area, Illinois

Bachelor Of Arts (B.A.), Communications

Associate'S Degree, Hospitality Administration/Management