BN S4 OIC

As a customer service associate I assisted customers with their shopping, answered customer service calls, managed internet orders, worked registers, organized and fronted stock, and addressed customer frustrations.

At the front desk I was responsible for member check-in, addressing member complaints, scheduling meetings for the sales representatives, making EFT calls, answering customer service calls,completing safety checks, and completing the pool/spa chemical tests.While working in Kids Club I was responsible for the enjoyment and safety of anywhere from one to ten kids, ages 18 months to 12 years.

As a Student Manager in Dining Services at Pacific Lutheran University I take on many roles and responsibilities. I take on the responsibility of maintaining a positive relationship with our customers by expecting great customer service of myself and those around me. In addition to this I work hard delegating tasks among the workers who are on shift and encouraging strong work ethic in co-workers. Besides these managerial duties I'm also skilled in stoking shelves, handling money exchange, preparing food, making espresso drinks, and helping to maintain a strong team with-in our operation.