Megan Schertz is a Vice President, Marketing at Gloss Ventures. She possess expertise in social media, facebook, social media marketing, social networking, powerpoint and 25 more skills. Colleagues describe her as "Megan is an excellent collaborator. When Megan joined our team, she was quick to connect to understand the Customer Experience perspective for responding to comments across our social media channels. Soon after, she established guidelines and training materials that our CX team used to gain more insight and comfort for how to respond to "all things social." She also communicated any expected increase in social media advertising and changes to our Brand strategy to our CX team ahead of time, ensuring that we had appropriate understanding and coverage to meet our SLA target. In addition to further developing our team for social support, Megan also led the research and review for using a different tool to manage social media responses. She was well aware of a few different solutions and helped our team to understand the best option going forward. Having worked with Megan at corporate and sponsorship events, I can also say that she has a natural, effortless way of communicating the strength of a product and brand. Prospective customers who walked by our booth were easily drawn to Megan and her engaging storytelling ignited great interest and follow-up requests. I enjoyed partnering with Megan and I'm incredibly appreciative of the work she had done to ensure the success our entire team."