Megan Stacy

Megan Stacy Email and Phone Number

Senior Implementation Specialist @ ServiceCore
lakewood, colorado, united states
Megan Stacy's Location
McMinnville, Oregon, United States, United States
Megan Stacy's Contact Details

Megan Stacy personal email

n/a
About Megan Stacy

Megan Stacy is a Senior Implementation Specialist at ServiceCore.

Megan Stacy's Current Company Details
ServiceCore

Servicecore

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Senior Implementation Specialist
lakewood, colorado, united states
Website:
servicecore.com
Employees:
28
Megan Stacy Work Experience Details
  • Servicecore
    Implementation Project Manager
    Servicecore Oct 2024 - Present
  • Audioeye
    Customer Success Specialist
    Audioeye Mar 2023 - Jul 2023
    Managed a comprehensive portfolio of SMB customers, overseeing their engagement from pre-sales through onboarding, implementation, and ongoing account maintenance.Managed client projects, tracking milestones and deliverables, managing timelines and resources effectively.Coordinated quarterly reviews, including scheduling, liaising with engineering teams, compiling data reports, and communicating insights to clients.Handled all ZenDesk support tickets for the assigned book of business and addressed inquiries from potential customers.Oversaw the collection of reviews from SMB clients and manage client records in Jira, Salesforce, and G-Suite to ensure seamless interdepartmental tracking of client health.
  • Asset Panda
    Senior Implementation Specialist
    Asset Panda Aug 2020 - Mar 2023
    Executed the implementation of an average of 14 new clients per month, exceeding the KPI of 10, and resolved an average of 32 implementation tickets monthly.Led the onboarding process for clients with varying needs and technical backgrounds, including scope calls, re-configurations, and quality control.Delivered live and recorded training sessions tailored to specific client requirements and consulted with clients to align strategies with their business objectives.Promoted to Senior Implementation Specialist within one year, with responsibilities including ticket assignment, quality assurance of team members’ work, management reporting, and training new hires.Developed documentation and trained new team members on the implementation process, while collaborating with Sales, Product, Support, and Customer Success teams to facilitate successful product adoption.
  • Nicholson Memorial Library
    Librarian
    Nicholson Memorial Library Sep 2018 - Jun 2020
    Garland, Texas, United States
    Assisted patrons with accessing electronic resources and provided support for internet and basic hardware/software issues.Worked with the Technical Services Librarian to update library systems and custom programs.Managed the 'unable to fill holds' list by contacting patrons, acquiring requested materials through alternative sources or Inter-Library Loan, and recommending similar resources.Created age and genre-specific bibliographies, and provided reader advisory, professional reference, and support for library programs.
  • Dallas Public Library
    Customer Service Representative
    Dallas Public Library Apr 2016 - Sep 2018
    Dallas, Texas, United States
    Contributed to the installation and implementation of a new Integrated Library System (ILS), and managed material ordering and custom program creation.Ran technical skills programs, implemented an organizational system for paperwork and supplies, and managed register paperwork, including deposits and transfers.Handled cataloging errors, weeding, patron account management, and donations.
  • Half Price Books
    Book Seller
    Half Price Books Mar 2011 - Jun 2015
    Dallas, Texas, United States
    Served as Head Cashier and Buy Lead, overseeing staff during shifts and ensuring high levels of customer service.Coordinated weekly story time sessions and planned related activities.Accurately processed transactions, balanced cash drawers, and evaluated and priced merchandise.Recognized for exceptional section maintenance, operational speed, accuracy, and customer service.

Megan Stacy Education Details

Frequently Asked Questions about Megan Stacy

What company does Megan Stacy work for?

Megan Stacy works for Servicecore

What is Megan Stacy's role at the current company?

Megan Stacy's current role is Senior Implementation Specialist.

What is Megan Stacy's email address?

Megan Stacy's email address is me****@****nda.com

What schools did Megan Stacy attend?

Megan Stacy attended Texas Woman's University, Texas Woman's University.

Who are Megan Stacy's colleagues?

Megan Stacy's colleagues are David Mcgott, Marissa Fernandez, Sara Hank, John Quinn, Nathan Henson, Chloe H., Dennis Pegher.

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