Megan Stapleton Email & Phone Number

Columbus, Ohio, United States

Integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. Ensures the coordination of the insurance verification and precertification process for all outpatient procedures, inpatient admissions and outpatient surgeries and other designated services for patients to The Ohio State University Health System. Responsible for understanding and verifying benefits for Outpatient, Inpatient and Ambulatory Surgery Services as well as obtaining prior authorization for visits, procedures and hospitalizations, pre-approval, pcp referrals, and predeterminations for all electively scheduled admissions and outpatient surgeries and other designated outpatient visits. Contact patients/families in order to ascertain additional demographic and insurance information essential to the authorization processes while also informing patients of co-pays that will be due.

Columbus, Ohio Area

• Expert in product, process or service line area (physician appointment scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). • Provide consumers with accurate, up-to-date information regarding products, services and general procedures. • Schedule return appointments and/or other appointments as assigned• Assure accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. • Provide support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. • Solve routine and complex customer problems and know where to direct customers to address specific questions. • Communicate regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met.

Cincinnati, Oh

• Maintain knowledge of current HMO/PPO/Medicaid/Medicare/commercial insurance regulations and requirements.• Determine all insurance coverage’s as primary, secondary, tertiary, etc. • Coordinate patients in need of financial assistance to pay for present and/or future services to appropriate Financial Counselor. • Collect and deposit according to specified protocols, all required and mandatory insurance co-payments. • Initiate on-line verification and authorization of third-party Insurance Carriers and Plan Administrators to assure payment. • Evaluate and prepare chart documentation to establish that Medical Necessity guidelines have been met. • Prepare and complete documentation that establishes Medicare Compliance • Obtain, verify and enter complete and accurate demographic and financial information into EPIC. Assesses and updates information as it relates to each encounter.• Must maintain facility established productivity standards and Patient Accounts Quality Guidelines (i.e. 100% accuracy of 95% of all registrations). • Builds and maintains appropriate Epic schedule templates.

Columbus, Ohio

Present and sell transportation solutions and services to new customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve customer inquiries and complaintsRate one time and long term sales pricing for customer needsKeep up to date and organized with load tracking software

Columbus, Ohio Area

Provision of safe transportation for children to school or sporting eventsNurture and care for children at employer’s residenceUse of critical thinking skills to find alternative solutions to problemsTutoring and mentoring by identifying the educational needs of others

Columbus, Ohio Area

Processing clients and sittersPreparing welcome packetsDesigning and filling craft bagsCreated spreadsheets to organize client and employee dataAnswering phone calls and emails.Setting up Venmo for the company and keeping track of purchases and payments.

Englewood, Oh

Customer service from point of entry to time of departure from the restaurantProblem solving and prioritizing to assure the best possible experienceTable preparationTeam work with servers, bartenders and management

Master Of Healthcare Innovation - Mhi

Bachelor’S Degree, Major: Health Sciences, Minor: Human Development And Family Sciences

Activities and Societies: Buckeyes for a Cause Dean's List Buckeyes for Wellness

High School

Activities and Societies: National Honor Society, Varsity soccer, Blood Drive