Megan Stringer Email & Phone Number

Johannesburg, Gp, Za

South Africa

Applications Support, Route Planning first and second line Support, Investigations using SQL and Dbeaver for Pastel, WMS, and other Internal Applications. Testing, Training and Documentation, Project Implementation using Jira and Monday.com

South Africa

I provide support, conduct detailed investigations into calls logged by our customers (internal and external) across the group for the Microsoft Development Team, Java Development Team, Engineering and Financial Systems teams across IT.I identify and distinguish which calls are for Application Support and Development. I make use of SQL Management Server as well as DBeaver for queries from Pastel, Our in house CRM systems and WMS respectively to which I link calls to the relevant teams with information to proceed. I attend to report calls for adding users to SSRS Reports and our in-house CRM and Portal Reports. I also create accounts, and give access rights to users. I assist with any login related issues and queries. I create testing and training documentation for new features and new applications. I also do User Experience Testing, Load Testing and other testing strategies that I utilize.I gather information for any new requests/changes or bug reports from business customers to investigate and provide to the BA's and Development Teams. I am also involved in implementations.

South Africa

Account Management, Corporate Client Oversight, Process Optimization, Full Recruitment Cycle, Training, New Business and Existing Business Development, Invoicing

City Of Johannesburg, Gauteng, South Africa

Account Management, New Business Lead Generation, Client Oversight, Specialized IT recruitment

Johannesburg Metropolitan Area

Cold Calling, Lead Generation, Solution Sales, Telecommunications, Print Solutions , Paperless Solutions, POPI Act Solutions, Quotations. Head hunted into recruitment

Edenvale, Gauteng, South Africa

New Business Development, Existing Clients, Cold Calling, Telesales, Client Facing, Procurement, Supplier Management, Office Automation, Printer Solutions, Stationery, Labels, Hardware Solutions, Paper, Quotations, Printer Sales, Laptops over all office Automation, Cctv

Johannesburg Area, South Africa

Change Facilitation, Client Relations, Documentation Specialist, System Admin, Applications Analyst, User Acceptance Testing, User Manuals, User Prototype Analysis, Testing Documentation, Website Tester, Applications Tester, Facilitation of Change Management, Client Centred Analysis, Systems Analysis, Sprint Methodology (Jira) (TFS)

Cape Town Area, South Africa

Worked for FleetAfrica which is a division of Supergroup. Key Account Management, Tender Account Management, Client Centred Support, Business Development, New Business Development, Tracking Management for Fleet Vehicles, Contract Creations , Contract Process Flow Management, Administration, Data CapturingLicense Renewals, Supervision Fleet Management System

Cape Town Area, South Africa

English Teacher Online

Bryanston

6 Months Contract Work Oracle BillingSiebel CMS SystemProcessing of Sales ContractsClient LiasonClient Documentation ManagementData CapturingQuotesVettingTelco ProductsDiginet ProcessingDSL ProcessingNeotel Processing Metroclear ProcessingProject ManagementQuality AssuranceAdministrative FunctionsTMS SystemSiebel Work Order InvestigationsTelco ApplicationsVendor liasing

Matriculation, High School, 12

Activities and Societies: Tennis and Netball

Marketing Management, Marketing/Marketing Management, General

Social Media Marketing

Certificate, Online Advertising

Certificate, Graphic Design, Introduction Course

Certificate, Introduction To Oracle Billing, Certificate Of Completion

Online Harvard Course Dimension Data's Portal

Certificate, Introduction To Siebel Crm

Siebel Client Management System Process Flow Management