Megan Thorsted
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Megan Thorsted Email & Phone Number

Contact Center Processing Specialist at America First Credit Union at America First Credit Union
Location: Logan, Utah, United States 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
America First Credit Union
Role
Contact Center Processing Specialist at America First Credit Union
Location
Logan, Utah, United States
Company size
1396 employees

Who is Megan Thorsted? Overview

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Quick answer

Megan Thorsted is listed as Contact Center Processing Specialist at America First Credit Union at America First Credit Union, a company with 1396 employees, based in Logan, Utah, United States. AeroLeads shows a matched LinkedIn profile for Megan Thorsted.

Megan Thorsted previously worked as Contact Center Processor at America First Credit Union and Certified Lending Escalation Specialist/ Supervisor at America First Credit Union. Megan Thorsted holds Bachelor Of Science - Bs, Finance from Utah State University - Jon M. Huntsman School Of Business.

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America First Credit Union

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Profile bio

About Megan Thorsted

Since working for America First Credit Union (AFCU), I have found that I love working with finances. Happiness in my career involves helping others improve their lives, specifically financially. I've always known that I want my job to include helping others, and I know I can do that by using the skills I have acquired and am currently learning. Knowledge is power, which is why I am always open to bettering myself with education and majoring in finance through the Jon M. Huntsman School of Business at USU. Since starting at Utah State University, I have acquired and still am developing the following skills:• Financial, economic, and data analytics• Computer programming• Marketing assessment• ManagementWhile working to attain my degree, I am also working full-time at AFCU, which is helping me develop these skills. There are many opportunities for someone to grow in their career constantly, and I am always open to those opportunities.

Current workplace

Megan Thorsted's current company

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America First Credit Union
America First Credit Union
Contact Center Processing Specialist at America First Credit Union
riverdale, utah, united states
Website
americafirst.com
Employees
1396
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Company profile
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7 roles

Megan Thorsted work experience

A career timeline built from the work history available for this profile.

Contact Center Processor

Current
America First Credit Union
  • Completes an average of 30 research requests a day
  • Processes signed documents for members’ accounts
  • Multitasks incoming calls from agents and branches while doing back-end work
  • Utilizes multiple back-end programs to better help members, such as LexisNexis Risk Management Solutions, Visa Advanced Authorization, and LoanPro
  • Decisions high-risk Zelle and External Transfer hold releases
Jan 2024 - Present

Certified Lending Escalation Specialist/ Supervisor

America First Credit Union

Ogden, Utah, United States

  • Assist 70+ members and contact center agents during 6- to 8-hour shifts with any situation or transaction in question
  • Learning to efficiently multitask while managing 4 chat and 2 secure email accounts with constant incoming messages
  • Placate 85% of escalated calls during each shift, applying listening and interpersonal skills
  • Utilize multiple back-end programs to better help members, such as LexisNexis Risk Management Solutions, Visa Advanced Authorization, and LoanPro
  • Decision high-risk wire transfers and also new membership applications
Oct 2021 - Jan 2024

Loan Officer

America First Credit Union

Utah, United States

  • Completed applications for membership, auto loans, RV loans, lines of credit, Visa credit cards, and amendments
  • Addressed concerns regarding loans and potential loans
  • Assisted with taking Member Service calls
Oct 2020 - Oct 2021

Member Services Representative

America First Credit Union
  • Aided members in any concerns in question about Online Banking troubleshooting
  • Completed transactions and card denials or activations
May 2019 - Oct 2020

Cashier

Sodexo

Ogden, Utah, United States

  • Scanned goods and ensured pricing was accurate
  • Received orders and prepared bagels promptly
Aug 2018 - May 2019

Cashier/Pizza Topper/Busser/Hostess/Dishwasher

Pizza Pie Cafe

North Ogden, Utah, United States

  • Took orders and rang people up at the entrance, and bussed tables after people left
  • Memorized toppings for each pizza offered to assemble pizzas quickly and efficiently
  • Noted names of groups and seated people during busy time
Jun 2016 - Apr 2019

Dental Assistant

Mountain View Pediatric Dentistry
  • Completed billing codes on patient’s charts
  • Greeted patients and brought them to the exam rooms
  • Ensured each patient was comfortable with receiving care from the dentist and me, especially for younger patients
  • Took X-rays
  • Cleaned the stations, including the fish tank
Jan 2017 - Aug 2018
Team & coworkers

Colleagues at America First Credit Union

Other employees you can reach at americafirst.com. View company contacts for 1396 employees →

SS Sam Stout Sam Stout Colleague at America First Credit Union Ogden, Utah, United States, United States View → AP Aide Parra Aide Parra Colleague at America First Credit Union Henderson, Nevada, United States, United States View → CB Craig Budge, Cpa Craig Budge, Cpa Colleague at America First Credit Union Salt Lake City Metropolitan Area, United States View → EY Echo Yates Echo Yates Colleague at America First Credit Union Brigham City, Utah, United States, United States View → CB Christian Bennett Christian Bennett Colleague at America First Credit Union St George, Utah, United States, United States View → CC Cami Coy Cami Coy Colleague at America First Credit Union Ogden, Utah, United States, United States View → IS Izzy Schofield Izzy Schofield Colleague at America First Credit Union Sandy, Utah, United States, United States View → TH Taylor Hall Taylor Hall Colleague at America First Credit Union Ogden, Utah, United States, United States View → BP Brandy Plowman Brandy Plowman Colleague at America First Credit Union Roy, Utah, United States, United States View → MH Meltia Hickman Meltia Hickman Colleague at America First Credit Union Salt Lake City Metropolitan Area, United States View →
2 education records

Megan Thorsted education

FAQ

Frequently asked questions about Megan Thorsted

Quick answers generated from the profile data available on this page.

What company does Megan Thorsted work for?

Megan Thorsted works for America First Credit Union.

What is Megan Thorsted's role at America First Credit Union?

Megan Thorsted is listed as Contact Center Processing Specialist at America First Credit Union at America First Credit Union.

Where is Megan Thorsted based?

Megan Thorsted is based in Logan, Utah, United States while working with America First Credit Union.

What companies has Megan Thorsted worked for?

Megan Thorsted has worked for America First Credit Union, Sodexo, Pizza Pie Cafe, and Mountain View Pediatric Dentistry.

Who are Megan Thorsted's colleagues at America First Credit Union?

Megan Thorsted's colleagues at America First Credit Union include Sam Stout, Aide Parra, Craig Budge, Cpa, Echo Yates, and Christian Bennett.

How can I contact Megan Thorsted?

You can use AeroLeads to view verified contact signals for Megan Thorsted at America First Credit Union, including work email, phone, and LinkedIn data when available.

What schools did Megan Thorsted attend?

Megan Thorsted holds Bachelor Of Science - Bs, Finance from Utah State University - Jon M. Huntsman School Of Business.

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