Megan Vela Email & Phone Number

Gainesville, Texas, United States

Vicenza, Veneto, Italy

Created the UX adn UI design for the websites (using online website builder WIX). Translated documents as well as any content for the online website and social media accounts. Filmed and edited videos using AE and Premiere Pro, then posted videos on social media platforms for online ADS. Created YouTube and google campaigns to promote the various ADS to promote traffic to our websites. Created logos and icons. Responsible for training replacement employees. Answered and transferred calls. Handled cash and or credit card transactions. Assisted clients with booking their holidays and tours around the Palladian Villas. Updated stock inventory. Opened and closed the store at the end of the work day.

Vicenza, Veneto, Italy

Processed online orders and returns. Managed cash and card payments. Organized warehouse stock. Kept inventory of stock. Assembled shoes and boxes to send to Amazon Warehouse (IT and FR). Created shipping labels for online orders in Europe and US.

London, England, United Kingdom

Developed marketing content that drove to product demand. Successfully engaged the targeted audience on social media through interactive posts to increase the consumer engagement. Offered pricing and feature recommendations to the management team. Utilized marketing knowledge to recognize customer needs and suggested appropriate services. Provided prompt replies to customer inquiries. Worked as an enthusiastic and cooperative team member.

London, England, United Kingdom

Provided exceptional customer service and basic product knowledge. Ensured the accurate processing of customer transactions. Assisted customers with membership creation. Successfully performed a full range of cashier duties. Handled cash and card payments as well as customer returns. Was able to multitask in a fast-pace work environment. Fostered a welcoming and friendly customer environment. Handled cash and credit card transactions. Managed customer complaints as needed.