Megan Ware

Megan Ware Email and Phone Number

Enterprise Support Engineering Manager at Apple @ Apple
cupertino, california, united states
Megan Ware's Location
Pflugerville, Texas, United States, United States
Megan Ware's Contact Details

Megan Ware work email

Megan Ware personal email

n/a
About Megan Ware

-

Megan Ware's Current Company Details
Apple

Apple

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Enterprise Support Engineering Manager at Apple
cupertino, california, united states
Website:
apple.com
Employees:
218112
Megan Ware Work Experience Details
  • Apple
    Enterprise Support Engineering Manager
    Apple Oct 2020 - Present
    Austin, Texas, United States
    I manage a team of Enterprise Support Engineers providing IT-level technical support to institutional customers. Our team exercises expertise in all Apple products, 3rd-party integrations, servers, and enterprise infrastructures to resolve complex issues affecting up to millions of devices and end-users.
    View
  • Apple
    Enterprise Support Engineer
    Apple Apr 2015 - Present
    Austin, Texas, United States
    I provide IT-level technical support to institutional customers.
    View
  • Volt Management Group
    Tier 2 Team Manager
    Volt Management Group Mar 2012 - Sep 2017
    Managed adherence, attendance, call metrics, training, job development and call behaviors of 15-25 tier 2 technical support advisors with a focus on iOS devices and Mac computers. I also participated in developing project plans and problem solving on a site scale, in addition to being a member of the site Moral Committee.

Megan Ware Skills

Data Analysis Team Building Typing Customer Service Management Employee Engagement Microsoft Excel Microsoft Office Microsoft Word Microsoft Exchange Technical Support Technical Support Management Troubleshooting Project Management Project Planning Hiring Employees New Hire Training Ios Mac Os Root Cause Analysis Employee Training Job Coaching Call Centers Retail Retail Banking Customer Retention Complaint Management Call Center Administration

Megan Ware Education Details

  • San Antonio College
    San Antonio College
    Creative Writing
  • East Central High School
    East Central High School
    Basis

Frequently Asked Questions about Megan Ware

What company does Megan Ware work for?

Megan Ware works for Apple

What is Megan Ware's role at the current company?

Megan Ware's current role is Enterprise Support Engineering Manager at Apple.

What is Megan Ware's email address?

Megan Ware's email address is mw****@****ple.com

What schools did Megan Ware attend?

Megan Ware attended San Antonio College, East Central High School.

What skills is Megan Ware known for?

Megan Ware has skills like Data Analysis, Team Building, Typing, Customer Service Management, Employee Engagement, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Exchange, Technical Support, Technical Support Management, Troubleshooting.

Who are Megan Ware's colleagues?

Megan Ware's colleagues are Emily Spengler, Collin Petty, 💞 General Life Style 💞, Jierui Lin, Kristiana Lofranco, Pete Markham, Yuki Ito.

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