Megan Wright Email & Phone Number

Hove, England, United Kingdom

Working in the Customer Application Support department. Helping with general enquiries and further support during clients application journey.

Liverpool, England, United Kingdom

LIVINGWAY is a large UK real estate investment company creating residential portfolio of 1,000 units across the North-West of England. I started working with the company as resident liaison, assisting with on-site property management, resident engagement and maintenance. During my probation period, I was entrusted with the management of our aparthotel on-site, handling bookings, specials, packages and communications with guests. I was also entrusted with the event coordination for our residents in the building, where I have had great success and complimentary feedback. I am expanding and building on my skill set, learning invaluable transferrable skills.

Liverpool, England, United Kingdom

Keyholder, responsible for supervision of shift, including staffing, management of stock and end of day cash up. Taking part in the renewal and implementation of health and safety procedures. Working with in-house chef to create more inclusive dishes for those with dietary requirements and restrictions. Responsible for training of new hires.

Liverpool, England, United Kingdom

Working with vulnerable customers, understanding their complex needs and providing support for those in financial difficulty. Building rapport, empathising, and having meaningful conversations with our customers to deliver excellent customer service. Using active listening & effective questioning to fully understand their circumstances and provide the most fair and suitable solutions. Undertaking of clerical duties, maintaining accurate records and data entry into financial databases. Voted and chosen as the representative for my group with the company’s ‘Engagement Team’, focused on monitoring and maintaining levels of morale through team outings, events and team building activities.

Matusadona National Park

Shareholder in my family owned and run safari camp in the Matusadona National Park, Zimbabwe. Having spent my childhood surrounded by the beauty of nature, including many memorable times at my family-owned and run safari camp, Rhino Safari Camp, in the Matusadona National Park in Zimbabwe, I have developed a strong passion for wildlife conservation and preserving our natural environment. I was privileged to have met and engaged with a varying set of people throughout the years, all with the overall purpose of conserving the natural world. These were the interactions that led me to want to study and gain qualifications to follow in their footsteps and make a difference in my own way.

Brighton, England, United Kingdom

Part of the team that opened ‘Burnt Orange’. Trained in all departments, both front and back of house including but not limited to shift management, reception/reservations, stock management. Responsible for interviewing potential candidates, as well as the recruitment and training process. Deployed to sister restaurant sites to implement service steps to increase and maintain high service standards through staff training. Keyholder, responsible for opening/closing of the restaurant, as well as end of day cash up. In charge of development and implementation of procedures in line with health and safety regulations.

Brighton, England, United Kingdom

I would often engage in various tasks to ensure smooth operations and customer satisfaction. Such as used my in depth knowledge of the menu and ingredients to make recommendations in line with guests tastes. Provided excellent customer service, built rapport, and maintained relationships with regular guests. Assisted in the management of reservations, as well as with marketing campaigns and content creation. In charge of training new wait staff and maintaining company standards of service. Assisted other staff members, such as runners, in clearing tables, delivering food, and refilling supplies. Teamwork is crucial to ensure efficient service. Worked during the Eat Out to Help Out scheme, in a fast-paced, high pressure environment, whilst abiding by new safety measures put in place due to COVID-19.

Bracknell, England, United Kingdom

Provided exceptional customer service, warmly greeting and seating guests, taking accurate orders, and ensuring timely and courteous delivery of food and beverages. Anticipated guest needs and resolved inquiries or concerns efficiently. Maintained a clean and organized dining environment while collaborating effectively with kitchen staff and management to optimize service flow. Upheld high standards of professionalism and enhanced the overall dining experience for guests. Management selected as the branch “green ranger” to help implement the company wide “green mission” which aims to reduce energy use, put in place recycling measures, and try to aim to use more sustainable practices in every-day restaurant work.

Mana Pools National Park, Zimbabwe

I worked a full season as the host & manager for a high-end, rustic, tented camp in Mana Pools National Park, Zimbabwe. Liaised with international clientele, managed guest communications, expectations and catered for complex and demanding requirements. Managed camp logistics inclusive of client itineraries with multiple stakeholders in multiple time zones, languages and coordinating with several operators (travel agents/multi modal charter companies as well as other operators assigned within client itineraries) to ensure a frictionless guest experience. Management and oversight of the kitchen, workshop, bar and tented accommodation ensuring effective staffing and capacity planning to support the core functions of the business. Oversight of menu planning with Head Chef, ensuring alignment with capacity to minimize wastage and to allow sufficient time for sourcing and logistics. Managed food, beverage, and fuel supply chain with head office in the capital (400km from Camp) which required meticulous planning to absorb issues with foreign exchange availability and supply shortages.

Bachelor Of Science - Bs, Environmental Science, 2:1

Activities and Societies: Course representative Graduated with a degree in BSc (Hons) Environmental Sciences.

Education record

Activities and Societies: Interact, Environmental Club, First Aid, Archery, Soccer, Hockey Transferred to Hellenic Academy for my 6th form.

Education record

Activities and Societies: Environment & wildlife club, cross country running, athletics, hockey, tennis, swimming, archery Attended up.