Megan Bell Email and Phone Number

• Maintained accurate financial balances in each till by performing daily office tasks including till deposits, loans, settlements, and audits. • Enhanced communication efficiency among customers, general staff, and senior management by proactively monitoring and managing emails and phone calls. • Improved lotto inventory management and sales tracking through the creation and monitoring of an Excel spreadsheet, shared among supervisors and department leads.

• Optimized departmental efficiency and employee service through effective supervision of a team of up to 10 members, providing clear direction and oversight, resulting in improved workflow and heightened customer satisfaction.• Proactively engaged with customers to understand concerns, provided effective solutions, and implemented improvements based on valuable feedback.• Efficiently and accurately processed a variety of Point-of-Sales transactions, including cash, credit and debit purchases, and charge accounts.

• Maintained a clean and well-stocked Front-End department to enhance customer experience, contributing to a positive and welcoming retail environment.• Facilitated efficient onboarding of new cashiers by ensuring comprehensive understanding and adherence to company protocols, resulting in a seamless integration of new team members and improved overall cashier performance.• Memorized over 100 item codes and PLUs, enhancing speed and accuracy in checkout processes.

• Managed data entry responsibilities, inputting bills, shipments and transactions using the QuickBooks program.• Streamlined customer interactions by generating accurate estimates and invoices for both new and existing clients.• Ensured smooth customer communication through effective handling of phone calls and emails.

• Handled cash, debit and credit, and gift card payments• Ensured guests efficiently received their purchases• Kept the restaurant clean, above company standards