Megan C. Email & Phone Number

Lincoln, Ne, Us

Lincoln, Nebraska, United States

I am a very energetic, eager professional real estate agent! I love working with people and helping their dreams come true. As a Nebraska native, and a commitment to excellence in customer service, the knowledge I can provide helps people buy and/or sell a home with ease and don't have to worry about any details. I pride myself in honesty and professionalism as well as finding great opportunities to make new friends. "A house is made of bricks and beams. A home is made of hopes and dreams" - Ralph Waldo Emerson. I look forward to being your expert and guide with any of your real estate needs. It would be an honor to be a part of your journey in fulfilling your hopes and dreams.

Build, operationalize, and execute customer experience and success program for the Digital Experience team. Maintain and grown internal and external relationships for the Digital Experience team on an ongoing and project basis. Direct and coordinate the day-to-day efforts of the Digital Experience team to execute against client scopes of work. Customer-facing presence, deliver end-to-end proper and innovative execution of all work areas in scope, and consistently driving superior client results to exceed client expectations. Additionally, executing internal and external thought leadership and story telling work streams including awards, bylined articles, and presentations.

I am a very energetic, eager professional real estate agent! I love working with people and helping their dreams come true. As a Nebraska native, and a commitment to excellence in customer service, the knowledge I can provide helps people buy and/or sell a home with ease and don't have to worry about any details. I pride myself in honesty and professionalism as well as finding great opportunities to make new friends. "A house is made of bricks and beams. A home is made of hopes and dreams" - Ralph Waldo Emerson. I look forward to being your expert and guide with any of your real estate needs. It would be an honor to be a part of your journey in fulfilling your hopes and dreams.

Nebraska

I am a very energetic, eager professional real estate agent! I love working with people and helping their dreams come true. As a Nebraska native, and a commitment to excellence in customer service, the knowledge I can provide helps people buy and/or sell a home with ease and don't have to worry about any details. I pride myself in honesty and professionalism as well as finding great opportunities to make new friends. "A house is made of bricks and beams. A home is made of hopes and dreams" - Ralph Waldo Emerson. I look forward to being your expert and guide with any of your real estate needs. It would be an honor to be a part of your journey in fulfilling your hopes and dreams.

Lincoln, Nebraska, United States

• Review all content digital and print for the company to ensure brand alignment• Collaborate with designers, web developers, to create a new homepage to increase traffic• Facilitate and recruit client speakers for webinars, national podium presentations, company hosted events, and case studies to showcase success • Major contributor to the published book, Patient No Longer (Personally authored Chapters 2, 6, 7, and 10)• Conduct multiple client interviews per month for all video and print content company-wide• Interface with contract writer and copyeditor for all digital and print content• Design and manage internship program for the marketing team

Lincoln, Nebraska Area

o Develop and execute strategies for customer advocate engagement plans that showcase customer success. These include but are not limited to: o Lead in the development of innovation spotlight video productiono Research and write customer evidence, including monthly publication of client case studies o Research and write customer case studies highlighting the value of NRC Health’s intelligence platformo Develop blogs, slide decks, and/or articles featuring client testimonial monthlyo Work with service and sales leadership to identify clients for joint podium opportunities; facilitate the coordination of presentation development and application process for each of our national shows.o Identify and onboard new customer advocates by fostering and promoting mutually beneficial relationships and ensuring a positive customer experience through day-to-day activities o Effectively partner with product development to document and produce evidence for beta programso Develop and maintain a customer advocacy and/or referral program o Interface with sales and service to analyze their strategies and develop evidence to support their needs

Lincoln, Nebraska Area

The Pediatric Program Manager works to embody the value, Exceptional Customer Experience is Paramount to our Success. By engaging and partnering with Pediatric clients, the Program Manager creates resources, content, and collaboration opportunities across the cohort. • Conduct needs analysis among client cohort to establish priorities in program design and creation• Identify best practices within cohort and investigate and document findings in the form of a case study for broad distribution among client base• Review client data to identify trends among cohort to be used for education and possible case studies• Revise current and create new best practice documents for use by clients• Create and share standardized slides/content for Account Managers to use in account reviews or for Sales to include in RFP presentations• Put together webinar presentations for best practice sharing among client cohort• Partner across internal teams to be certain the Account Managers have needed resources in area of focus • Establish feedback loop to ensure stated resource needs are evaluated and created• Create networking opportunities for client contacts to collaborate and share best practices• Maintain a high level of healthcare industry knowledge including current trends, issues, key players, regulatory policies, etc. • Attend and participate in industry events and healthcare conferences

Lincoln, Nebraska Area

o Serve as a trusted advisor to hospitals, health systems, and clinic groups in the United States on how to improve the patient experience. o Manage and retain over 4.4 million dollars in client revenue as a project lead for an internal team of 18 associates.o Oversees client projects across the patient continuum of care including patient experience, provider and employee engagement.o Educate health system executives, managers and front-line staff on CMS CAHPS concepts, Value-Based Purchasing comparative reporting measures and provide strategic recommendations to improve the patient experience.o Interpret and present statistical survey results on-site to hospital senior leadership, provide improvement strategies, educate staff on goal setting, tracking, and evaluation.o Increased client contract value by 174% within first quarter of 2015 by establishing strong client rapport, learning client needs and identifying solutions.o Facilitate strategic goal setting and improvement plan strategies with hospital leadership teams in both adult and pediatric hospitals as well as large clinic groups to help meet annual organization objectives.o Present at hospital statewide networking conferences on Value-Based Purchasing concepts and improvement strategies.

Lincoln, Nebraska Area

Investigates, evaluates, negotiates, and concludes claims including verification of coverage. Determines legal liability and extent of damage to property.Assists agents in the resolution of claims.Prepare and review written or computerized estimates in loss settlements.Examine claims submitted by insured's, or such claims referred from other claim units, to determine whether additional or specialized investigation is necessary for claim resolution.Enhance public awareness; provide training for claims, agency and other operations personnel.Serves as a liaison to the public, governmental entities, and law enforcement agencies on insurance fraud issues.

Ywca Martini Party

Researched and determined the facility to hold the event.Solicited multiple vendors to volunteer to work at the event. Negotiated contracts with the facility business office as distributors and vendors.Met with the facility event planner and designed the event layout.

Interact with clients at events to ensure a positive environmentCreated menu layout for an eventHelp with set up and take down of decorations at eventsUpdate databases on a daily basisResearch décor ideas for events and computer software for the officeOrder delivery and pick up for event décor Proofread and update cover letters for eventsComplete general clerical

Trained Interns in daily dutiesCompleted general clerical workCreated purchase ordersRecruited audience for new TV showAssembled Intern packets for new internsCompleted market research on product placement in TV shows

Ma, Management

Bachelor Of Science, Communication Studies; Public Relations

High School Diploma