• Leading new and expanding Box customer implementations including managing project plans, relationships, and project resources with a variety of partners from SMB to Strategic• Conducting M&A Analysis and coordinating Enterprise M&A projects from both technical and change perspectives• Executing cross-ERG (Enterprise Resource Group) DEI initiatives between the Box API ERG and other ERGs such as book clubs, Candid Conversations, Critical Conversation Skills, and cooking classes as an API ERG co-chair• Spearheading the Box Consulting for Good program to provide Box Consulting services to nonprofit customers who need additional support to drive digital transformation projects in partnership with Box.org

• Lead the adoption of SchoolMint implementation methodology, standards, and tools to drive successful implementations for strategic Enterprise level customers such as Chicago Public Schools • Trained and managed new employees on the product and implementation processes • Developed core processes with Senior Leadership to strive for continuous improvement of Professional Services delivery processes and tools

• Managed the implementation of customers (K-12 schools) from Sales to Customer Success by configuring modules, custom work, and hosting trainings• Implemented software with Enterprise level customers such as Chicago Public Schools• Created internal training guides and customer facing help desk resources• Executed diversity initiatives while leading the Diversity, Equity, & Inclusion Committee

• Worked with Assurance and Internal Audit to assist with financial statement and internal control audits for clients• Assisted clients in understanding and enhancing application security to minimize IT risk• Performed walkthroughs of systems, IT environments, and other business management software

• Tutored students of all ages from elementary school to college• Encouraged and empowered students in various subjects that they have difficulties in• Specialized in Mathematics and Accounting

• Diagnosed and resolved technical hardware and software issues on laptops, computers, projectors, and other technology within the School of Business Administration • Modified configurations, utilities, software, and default settings • Interacted with School of Business faculty and administration by providing service desk support• Trained new technicians on the basics of software installation and hardware support

• Worked with Technology Risk to perform financial statement and internal control audits for clients• Assisted clients in understanding and enhancing application security to minimize IT risk• Performed walkthroughs of systems, IT environments, and other business management software

• Worked with Deloitte and Touche in the preparation of Account Receivable confirmations from subsidiary customers for the company’s yearly audit• Reviewed the company’s Form 10-K before publishing• Tracked customer and competitor activity, as well as customer metrics, through quarterly earnings releases

• Developed a widely-used system for an inventory audit through Microsoft InfoPath and SharePoint • Created more efficient processes by automating workflows through technology in Distribution • Gained skills in process improvement, networking, Microsoft Office, and various accounting software

• Worked in a team on campus encourage students to resell books• Advertised and marketed Belltower Books• Bought over $2500 worth of textbooks

• Taught multiple students useful skills to succeed in school such as time management and organization• Increased morale in students to achieve high grades in school by setting goals and incentives• Gained organizational skills by coordinating schedules with parents