Case Management Supervisor
Lafayette, Colorado, United States
Imagine! is a Case Management Agency funded by the State of Colorado. Oversaw all intake & enrollments of clients with intellectual & developmental disabilities while managing a team of seven. Responsible for hiring, training, and performance management of staff. Determined caseload assignments and provided caseload oversight for case managers while responsible for an additional caseload of 10-15 clients. Managed budget for assessment funding, wrote proposals for emergency funding for clients. Completed monthly reports of services rendered, clients served, and employee performance. Managed communication to clients surrounding eligibility, waitlist status, complaints, and concerns.