Megan (Breen) Righter Email & Phone Number

United States

Developed and led new Internal Communications function for national storage and moving company with 2500+ employees, supporting $1 billion in revenue.

Designed and managed communication and engagement strategies for new organization, while also driving change management communications for large enterprise-wide transformation efforts including Demand Management, Agile and Dev Ops.Served as consultant to senior executives across Product Marketing, Sales, Finance, Technology and Operations on building and telling our technology story to internal and external audiences, including board of directors, shareholders and key clients.Drove 50% increase in membership to internal team website with video series highlighting senior leaders, building an important foundation to leverage the site as a central communication tool.Achieved 100% compliance on global corporate engagement survey where majority of categories relating to leadership (e.g. encouraged to give feedback, approaching a leader, suggesting new ideas) scored above 90%.

Served as the Communications Business Partner to the COO, CTO and SVP Operations who oversaw global organizations of 600 to 8,000 associates, including a field force dispersed across 45 countries.Critical member of the leadership team in driving employee satisfaction, productivity, and effectiveness across the global teams through creative and high-quality integrated communication programs aligned with corporate goals and strategy. Programs supported $300M in cost productivity and record-setting quality improvements reducing client issues 40%.Designed and executed change management and strategic communication programs across print, video, gaming, digital and social, incorporating compelling storylines, thought leadership and marketplace insights to effectively engage internal and external audiences, including board of directors, investors and key clients.Used data-driven performance indicators to evaluate program success, some examples: 502% increase in readership of internal website, 20% improvement in engagement scores, and 73% of survey respondents improved their understanding of Nielsen’s global business.

Led client relationship and collaborated with product development and technology teams to launch new product supporting Nielsen’s strategic entry into TV campaign verification.

Tampa/St. Petersburg, Florida Area

Collaborated with senior researchers on prototyping custom products, preparing business cases and translating complex methodologies into clear, concise language based on the target audience of clients and key internal stakeholders.

Worked across organizational boundaries to define product roadmaps and align resources and priorities with broader business strategy while meeting the goals of diverse stakeholder segments.Led UI design and usability testing for Nielsen's first web-based reporting application, plus key enhancements to flagship product.Designed and managed product marketing communications, including the deployment of Nielsen’s first external marketing website.

Produced end-user documentation and training resources for Nielsen’s proprietary systems.Designed product marketing materials and collaborated with developers on UI design.Received Society of Technical Communicators Award of Excellence in Writing.

Lead writer and instructional designer on an international team responsible for producing user documentation and training resources for the cellular phone industry.

Developed employee communication strategies designed to mitigate workplace friction and coached senior management on how to effectively implement them.

Coordinated and managed local events, as well as regional corporate events, designed to promote the Reebok brand throughout the Midwest; designed promotional materials for local events.